ERM - Enterprise Risk Management: Issues and Cases

12 Case Study: University of California

Interviewee: Grace Crickette, Chief Risk Officer, Office of Risk Services, Office of the President, University of California, Oakland, California

Interviewer: Christopher Ketcham, Ph.D., CPCU, CRM, CIC, CFP^®, Formerly Visiting Assistant Professor, University of Houston Downtown, Houston, Texas; Garnet Valley, Pennsylvania

Date: March 4, 2013

12.1 THE UNIVERSITY OF CALIFORNIA AND THE OFFICE OF RISK SERVICES

The University of California System is one public university system that is part of California's three-tier public higher education system under the State's Master Plan for Higher Education.¹ University of California campuses are located in: Berkeley, Davis, Irvine, Los Angeles, Merced, Riverside, San Diego, San Francisco, Santa Barbara, and Santa Cruz. The system, including university campuses and medical centers, has an operating budget of over twenty-three billion dollars, employs approximately 190,000 employees, and has 230,000 students. In addition to operations in California, the University has employees, students, and/or research facilities in most countries around the world. Some of these foreign operations may be as large as an institute, a semester abroad program, or the presence could be as small as an archaeological dig.

The Office of Risk Services was formed in 2004 and is part of the University of California Office of the President.² Grace Crickette, Chief Risk Officer (CRO), was hired in 2004 to develop the enterprise ...