Preface
I have thought of writing this book many times, whenever my clients asked me to recommend a book on emotional intelligence (EI).1
Since I immersed myself in work on emotions (in 1998, over a decade ago), I have read dozens of books related to EI. Some were really good, but none were complete enough to meet my clients’ needs. I needed one book, and only one book, since my clients don’t read much. They have no time to read, or they have other priorities.
They are interested in improving the way they lead their people and are open to new concepts, but only a limited amount of theory suits them. They need highly practical tools that will make a difference in their daily work. Besides, since all of them work in Asia, and many are Asian, they ...
