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Marketing Management in Small Business

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Entrepreneurs from Tamil Nadu, participating in a trade exhibition. These entrepreneus are marketing their products/services in the exhibition.

“The Customer is the most important person in our organization. He is not dependent on us. We are dependent on him … He is doing a favour by giving us an opportunity to do so.”

 

—Mahatma Gandhi

Learning Objectives

  • To understand the importance of marketing in SSI

  • To identify the common marketing problems faced by SSI

  • To identify the marketing process of SSI

  • To understand the significance of service marketing

  • To identify the prevailing export environment ...

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