Footnotes

Chapter 1

1. www.internetworldstats.com/stats.htm.

2. www.physorg.com/news121350597.html.

3. http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats.

4. www.reuters.com/article/idUSN0825407420100308.

5. http://gizmodo.com/5467388/software-bug-causes-toyota-recall-of-almost-half-a-million-new-hybrid-cars.

6. www.itq.ch/pdf/cast-report-on-application-software-health.pdf.

7. The idea of “technical debt” was described by Ward Cunningham in 1992 (http://c2.com/doc/oopsla92.html) as the increasing price of fixing development inaccuracies and shortcuts over the lifetime of a deployed system.

8. www.ibm.com/software/jp/zseries/seminar/pdf/cobol_news.pdf.

9. I focus on the financial industry primarily because of my firsthand experience ...

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