I examine collaboration aspects of global enterprise software delivery, introducing the elements driving globally distributed organizations, and discuss how distributed teams interact to deliver quality software and systems. I review characteristics of the technology that enables collaborative working and provide several practical examples. I draw the following conclusions:
• Successful global delivery requires a strong analysis of where and how shared responsibilities are managed across the global team.
• An integrated tooling platform is essential to support collaborative interactions and coordinate interteam activities.
• By identifying several models, or patterns, of interactions ...
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