Chapter 4

Case Study

The intention of this book is to provide a highly practical guide, relating the work as much as possible to the real-life environment and experiences of the readers. It therefore draws on as many case studies as possible. Some case studies are small one-off affairs, usually drawn from real examples that the authors have encountered across many different industry sectors. However much of the case study material has been consolidated into a single fictional case study: Intergalactic Banking and Financial Services Inc (IBFS).

In this chapter you will learn about the IBFS case study that is used to provide examples in many other chapters.

Intergalactic Banking and Financial Services Inc

Here the initial outline of IBFS is described. ...

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