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Enterprise Resource Planning

Book Description

This book focuses on the fundamentals of ERP and details methods of implementing ERP systems. By using actual case incidents, this book charts the life cycle of ERP projects from cost and profit analysis, through change-management on the basis of re-engineering and technical requirements, to the ion of the ERP system and its final application. It equips managers with the appropriate skills for utilizing ERP systems, and uninitiated readers will gain a thorough understanding of an ERP project life-cycle.

Table of Contents

  1. Cover
  2. Title Page
  3. Contents
  4. About the Author
  5. Dedication
  6. Preface
  7. Chapter 1: Introduction to Enterprise Resource Planning Systems
    1. 1.1 Introduction
    2. 1.2 Value Chain Framework
    3. 1.3 Problems with Disintegrated Data in an Organization
    4. 1.4 Evolution of ERP Systems
    5. 1.5 Role of ERP Systems in an Organization
    6. 1.6 Three-tier Architecture for ERP Systems
    7. 1.7 Stages Theory and Its Application to Evolution of ERP
    8. 1.8 Are ERP Systems Different from Traditional Information Systems?
    9. 1.9 Scope of ERP systems
    10. 1.10 General Model of Business and Role of ERP
    11. 1.11 Major ERP Players
    12. 1.12 Implementations in India
    13. Conclusion
    14. Case Study
    15. Exercises
  8. Chapter 2: Life Cycle of an ERP Implementation Project
    1. 2.1 Introduction
    2. 2.2 Life Cycle of an ERP Project
    3. 2.3 Teams
    4. Conclusion
    5. Case Study
    6. Exercises
  9. Chapter 3: Benefits And Cost Of An Erp System
    1. 3.1 Introduction
    2. 3.2 Benefits
    3. 3.3 Cost of an ERP Implementation
    4. 3.4 Cost-benefit Analysis
    5. Conclusion
    6. Case Study
    7. Exercises
  10. Chapter 4: Change Management
    1. 4.1 Introduction
    2. 4.2 People Issues: Are You Ready for ERP?
    3. 4.3 Factors That Influence Pre-implementation Attitude
    4. 4.4 How to Enhance Attitude?
    5. 4.5 Change Management Strategies to Handle Organizational Issues
    6. 4.6 Creating a Change Management Strategy to Handle Organizational Issues
    7. 4.7 Tools for Assessing the Organizational Changes
    8. Conclusion
    9. Case Study
    10. Exercises
  11. Chapter 5: Business and it Alignment
    1. 5.1 Introduction
    2. 5.2 Components of Alignment
    3. 5.3 Strategic Alignment Framework and Its Application to Strategic Alignment
    4. 5.4 Are Business and IT Aligned?
    5. 5.5 Balanced Scorecard: An Alignment Tool
    6. Conclusion
    7. Exercises
  12. Chapter 6: Requirements Engineering
    1. 6.1 Introduction
    2. 6.2 Structured English and Structured Interviews
    3. 6.3 Event-driven Process Chains
    4. 6.4 Object-oriented Model
    5. 6.5 Object Process Modelling
    6. 6.6 Data Activity Model for Configuration
    7. Conclusion
    8. Case Study
    9. Exercises
  13. Chapter 7: Re-Engineering
    1. 7.1 Introduction
    2. 7.2 Processes and Their Characteristics
    3. 7.3 Life Cycle of a BPR Project
    4. 7.4 Life Cycle of an IT-driven BPR Project
    5. 7.5 Re-engineering Examples
    6. Conclusion
    7. Case Study
    8. Exercises
  14. Chapter 8: ERP Selection
    1. 8.1 Introduction
    2. 8.2 ERP System Selection Team
    3. 8.3 ERP Solution and Vendor Selection
    4. 8.4 Information Gathering
    5. 8.5 Preliminary Filtering
    6. 8.6 Parameters for ERP Selection
    7. 8.7 Prepare and Release Request for Proposal (RFP)
    8. 8.8 Gap Analysis
    9. 8.9 AHP for ERP Selection
    10. Conclusion
    11. Case Study
    12. Exercises
  15. Chapter 9: Managing an ERP Project
    1. 9.1 Introduction
    2. 9.2 Success of an ERP System is Multi-dimensional
    3. 9.3 Critical Success Factors
    4. 9.4 Risk Associated with an ERP Project
    5. 9.5 Measuring Performance of ERP System Using Balanced Scorecard
    6. Conclusion
    7. Exercises
  16. Chapter 10: Erp And Related Technologies
    1. 10.1 Introduction
    2. 10.2 Electronic Data Interchange
    3. 10.3 Supply Chain Management
    4. 10.4 Customer Relationship Management
    5. 10.5 Data Warehouse
    6. 10.6 Data Mining
    7. Conclusion
    8. Exercises
  17. Chapter 11: Introduction To Commercial ERP Softwares
    1. 11.1 Introduction
    2. 11.2 Indian Market
    3. 11.3 SAP
    4. 11.3 Oracle
    5. 11.4 Oracle Peoplesoft
    6. 11.5 JD Edwards
    7. 11.6 MS Dynamics
    8. 11.7 Baan
    9. 11.8 Ramco
    10. 11.9 QAD
    11. 11.10 Conclusion
  18. Appendix A: Implementations in India
  19. Appendix B: Articles and Cases
  20. Endnotes
  21. Acknowledgements
  22. Copyright
  23. Back Cover