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Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges

Book Description

"Local functional systems that create inefficient islands of information are being replaced by expensive enterprise-wide applications that unify the functional areas; however, while we have not yet been able to completely and seamlessly integrate across functions, we find that the new islands of information are no longer functional but political, cultural, linguistic, and geographical. The global village is a reality and enterprise resource planning (ERP) implementations face new issues and challenges.

Enterprise Resource Planning for Global Economies: Managerial Issues and Challenges provides authoritative research on the theoretical frameworks and pragmatic discussions on global implementations of information systems, particularly ERP systems. This book offers professionals, managers, and researchers who want to improve their understanding of the issues and challenges that arise when information systems cross national boundaries with an authoritative, essential research resource."

Table of Contents

  1. Copyright
  2. Preface
  3. Rise and Globalization of ERPs
    1. From Ledgers to ERP
      1. ABSTRACT
      2. INTRODUCTION
      3. ACCOUNTING: FROM CLAY TABLETS TO THE TABULATING MACHINE
      4. ACCOUNTING: FROM THE FIRST COMPUTERS TO THE GENERAL LEDGER
      5. FROM GENERAL LEDGERS SYSTEMS TO ACCOUNTING INFORMATION SYSTEMS
      6. FROM AIS TO ERP
      7. ERP'S RESOURCE AND PLANNING FUNCTIONALITIES
      8. CURRENT ERPS HAVE NOT SATISFIED ALL THE EXPECTATIONS
      9. FUTURE TRENDS
      10. CONCLUSION
      11. REFERENCES
      12. ADDITIONAL READING
    2. Enterprise Resource Planning Systems in a Global Environment
      1. ABSTRACT
      2. STRATEGY DEVELOPMENT
      3. INFORMATION TECHNOLOGY ALIGNMENT
      4. ENTERPRISE RESOURCE PLANNING SYSTEMS
      5. CASE STUDY
      6. CONCLUSION
      7. FUTURE TRENDS
      8. REFERENCES
      9. ADDITIONAL READING
    3. A Conceptual Framework for Developing and Evaluating ERP Implementation Strategies in Multinational Organizations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. BUSINESS ORIENTATION
      5. ERP IMPLEMENTATION STRATEGIES
      6. CHANGING THE BUSINESS ORIENTATION
      7. A MODEL FOR MONITORING THE ERP IMPLEMENTATION PROCESS
      8. CONCLUSION
      9. FUTURE TRENDS AND RESEARCH DIRECTIONS
      10. ACKNOWLEDGMENT
      11. REFERENCES
      12. ADDITIONAL READING
  4. Investment Aspects
    1. Enterprise Resource Planning Under Open Source Software
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ASSESS THE OS-ERP LANDSCAPE
      5. OPEN SOURCE VENDOR BUSINESS MODELS
      6. CUSTOMIZATION OF OS-ERP
      7. REAL OPTIONS VALUE OF OS-ERP
      8. FUTURE TRENDS
      9. CONCLUSION
      10. FUTURE RESEARCH DIRECTIONS
      11. REFERENCES
      12. ADDITIONAL READING
      13. ENDNOTES
    2. Achieving Business Benefits from ERP Systems
      1. ABSTRACT
      2. INTRODUCTION
      3. BUSINESS BENEFITS FROM ERP SYSTEMS
      4. ERP BENEFITS FRAMEWORK
      5. INTANGIBLE BENEFITS IN IT AND ERP PROJECTS
      6. ENTERPRISE SYSTEM BENEFIT FRAMEWORK
      7. DISCUSSION
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
      10. REFERENCES
      11. ADDITIONAL READING
  5. Organizational Aspects
    1. The Secret Success of a Global ERP Champion: Everything Changed and Nothing Happened
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CONCLUSION
      5. FUTURE RESEARCH DIRECTIONS
      6. REFERENCES
      7. ADDITIONAL READING
    2. Business Process Reengineering and ERP: Weapons for the Global Organization
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. BUSINESS PROCESS REENGINEERING TENETS
      5. SELECTING A PROCESS TO REENGINEER
      6. VISUALIZING THE PROCESS TO REENGINEER
      7. LESSONS LEARNED IN GLOBAL REENGINEERING
      8. BENEFITS OF GLOBAL REENGINEERING
      9. FUTURE TRENDS
      10. CONCLUSION
      11. FUTURE RESEARCH DIRECTIONS
      12. REFERENCES
      13. ADDITIONAL READING
    3. Enterprise Systems as an Enabler of Fast-Paced Change: The Case of Global B2B Procurement in Ericsson
      1. ABSTRACT
      2. INTRODUCTION
      3. PHASE ONE: DEALING WITH GROWTH
      4. PHASE TWO: PREPARING FOR MARKET DECELERATION
      5. PHASE THREE: COPING WITH THE MARKET DOWNTURN
      6. LESSONS LEARNED
      7. DISCUSSION ON THE FLEXIBILITY OF ENTERPRISE SYSTEMS
      8. CONCLUSION
      9. FUTURE RESEARCH DIRECTIONS
      10. ACKNOWLEDGMENT
      11. REFERENCES
      12. ADDITIONAL READING
      13. ENDNOTE
    4. Feral Systems and Other Factors Influencing the Success of Global ERP Implementations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. DISCUSSION
      5. FUTURE TRENDS
      6. CONCLUSION
      7. FUTURE RESEARCH DIRECTIONS
      8. REFERENCES
      9. ADDITIONAL READING
      10. ENDNOTE
  6. Cultural Aspects
    1. Experiences of Cultures in Global ERP Implementation
      1. ABSTRACT
      2. INTRODUCTION
      3. "SOCIETAL CULTURE" AND ITS IMPACT ON ORGANIZATIONAL CULTURE
      4. STAGES AND ACTORS IN TECHNOLOGICAL CHANGE
      5. THE INTERFACE BETWEEN CULTURE AND GLOBAL ERP IMPLEMENTATION
      6. CONCLUSION
      7. FUTURE RESEARCH DIRECTIONS
      8. REFERENCES
      9. ADDITIONAL READING
    2. APPENDIX
    3. The Implementation of ERP Packages as a Mediation Process: The Case of Five Brazilian Projects
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ANALYZING FIVE ERP PROJECTS IN BRAZIL
      5. RESEARCH RESULTS
      6. CONCLUSION
      7. FUTURE RESEARCH DIRECTIONS
      8. REFERENCES
      9. ADDITIONAL READING
  7. Auditing Aspects
    1. Sarbanes-Oxley Compliance, Internal Control, and ERP Systems: The Case of mySAP ERP
      1. ABSTRACT
      2. INTRODUCTION
      3. SARBANES-OXLEY COMPLIANCE
      4. SOX COMPLIANCE AND ERP SYSTEMS
      5. SARBANES-OXLEY COMPLIANCE AND MYSAP ERP
      6. FUTURE TRENDS
      7. CONCLUSION
      8. FUTURE RESEARCH DIRECTIONS
      9. REFERENCES
      10. ADDITIONAL READING
      11. ENDNOTES
    2. ERP Systems Effectiveness in Implementing Internal Controls in Global Organizations
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHOD
      5. RESULTS AND DISCUSSION
      6. FUTURE TRENDS
      7. CONCLUSION
      8. FUTURE RESEARCH DIRECTIONS
      9. REFERENCES
      10. ADDITIONAL READING
      11. ENDNOTE
  8. Success Evaluation Aspects
    1. Implementing ERP Systems in Multinational Projects: Implications for Cultural Aspects and the Implementation Process
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND AND PREVIOUS RESEARCH
      4. OUTCOME OF ERP IMPLEMENTATION PROJECTS IN DIFFERENT CULTURAL ENVIRONMENTS
      5. EVALUATION OF COMMON STANDARD ERP SOFTWARE IMPLEMENTATION APPROACHES
      6. ASSESSMENT OF SSW IMPLEMENTATION APPROACHES
      7. SEMI-PROCESS-ORIENTED IMPLEMENTATION OF ERP SYSTEMS
      8. CONCLUSION
      9. ACKNOWLEDGMENT
      10. REFERENCES
    2. Success Factors for the Global Implementation of ERP/HRMS Software
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHOD
      5. RESULTS
      6. DISCUSSION
      7. CONCLUSION
      8. FUTURE RESEARCH DIRECTIONS
      9. REFERENCES
      10. ADDITIONAL READING
    3. APPENDIX A: SEMI-STRUCTURED INTERVIEW QUESTIONS
    4. APPENDIX B: SURVEY INSTRUMENT
  9. Trends
    1. ERP Trends, Opportunities, and Challenges: A Focus on the Gulf Region in the Middle East
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ERP TRENDS AND IMPLICATIONS
      5. DISCUSSION
      6. FUTURE TRENDS
      7. CONCLUSION
      8. FUTURE RESEARCH DIRECTIONS
      9. REFERENCES
      10. ADDITIONAL READING
      11. ENDNOTES
    2. The Future of ERP and Enterprise Resource Management Systems
      1. ABSTRACT
      2. INTRODUCTION
      3. ERP FOR SMES: THE NEED FOR AN EMPHASIS ON MANAGING, NOT PLANNING
      4. ERM: ENTERPRISE RESOURCE MANAGEMENT SYSTEMS
      5. STANDARDIZATION AND MODULARITY: WILL MICROSOFT SHOW UP?
      6. OPEN SOURCE SOFTWARE
      7. CAN THE CONSULTING BE REDUCED?
      8. THE GLOBAL ERM
      9. CONCLUSION
      10. REFERENCES
      11. ADDITIONAL READINGS
  10. Compilation of References
  11. About the Contributors
  12. Index