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Enterprise Performance Management Done Right: An Operating System for Your Organization

Book Description

A workable blueprint for developing and implementing performance management in order to improve revenue growth and profit margins

Enterprise performance management (EPM) technology has been rapidly advancing, especially in the areas of predictive analysis and cloud-based solutions. Real Enterprise Performance Management introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment of EPM. This blueprint shows that EPM can have a direct positive impact on revenue growth, operating margin, asset utilization, and cash cycle efficiency.

  • Introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment

  • Reveals that EPM can have a strong impact on revenue growth, operating margin, asset utilization, cash cycle efficiency

Today's businesses have a great deal of data and technology, but less-than-fact decisions are still made. Executives need a structured framework for gathering, analyzing, and debating the best ways to deploy capital, people and time. Real Enterprise Performance Management joins IT and finance in a digestible blueprint for developing and implementing performance management in order to improve revenue growth and profit margins.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Foreword
  6. Preface
    1. Who should read this book?
    2. Overview of the Content
    3. So What?
    4. Organic Growth and Outperformance Management
    5. Note
  7. Acknowledgments
  8. Chapter 1: What's Broken and What's Possible
    1. Strategy-Execution Gap
    2. Buckets of Pain
    3. The Promise of EPM
    4. What Enterprise/Corporate/Business Performance Management Is Not
    5. “Business Intelligence with a Purpose”
    6. Notes
  9. Chapter 2: An Enterprise Performance Management Process
    1. Context
    2. Impact
    3. Responsibility
    4. Management Operating System
    5. Macro and Micro
    6. The Middle
    7. Summary
    8. Notes
  10. Chapter 3: Gather: Turning Data into Information
    1. Management by Exception
    2. Your Point of View
    3. Information Qualities
    4. Information Delivery
    5. Management and Statutory Reporting
    6. Sustainability Reporting
    7. Enabling Technologies
    8. Rationalization
    9. Potential Quick Wins
    10. Summary
    11. Notes
  11. Chapter 4: Understand: Turning Insights into Actions
    1. Business Questions
    2. Patterns and New Insights
    3. Big Data and Predictive Analytics
    4. Data Visualization
    5. Enabling Technologies
    6. Components for Your EPM Roadmap
    7. Potential Quick Wins
    8. Summary
    9. Notes
  12. Chapter 5: Debate: Turning “What If” into “What's Next”
    1. People
    2. The Process
    3. Scenarios
    4. Resilience
    5. Drivers: What Moves the Needle?
    6. Debate Management
    7. Enabling Technologies
    8. Potential Quick Wins
    9. Summary
    10. Note
  13. Chapter 6: Commit: Bringing Accountability and Focus to the Enterprise
    1. Accountability
    2. Gaming the System
    3. Enterprise Planning and Forecasting
    4. Enabling Technologies
    5. Ingredients for Your EPM Roadmap
    6. Potential Quick Wins
    7. Summary
    8. Notes
  14. Chapter 7: Execute: From Insight to Actions to Results
    1. Everything Is Connected
    2. Sales Performance Management
    3. Sales Operations Performance
    4. Order to Cash Performance Management
    5. Supply Chain Performance Management
    6. Marketing Performance Management
    7. Summary
    8. Notes
  15. Chapter 8: Strategy: Aligned to the Right Outcomes
    1. The Language of Strategy
    2. Functional Value Maps
    3. Optics: Line of Sight
    4. Metrics Equal Focus
    5. Profitability
    6. Strategic Flexibility
    7. Closing the Gap
    8. Summary
    9. Notes
  16. Chapter 9: Bringing It All Together
    1. Alignment
    2. A Common Business Language
    3. Maturity Is in the Arrows
    4. Return on Investment and Total Cost of Ownership
    5. Standard Architecture
    6. Your EPM Roadmap
    7. Organizational Readiness: The EPM Center of Excellence
    8. Paralyzed by Feuds?
    9. EPM and Incentive Plans
    10. How Do You Get Started?
    11. Summary
    12. Notes
  17. Appendix: An EPM Maturity Model
  18. Bibliography
  19. About the Author
  20. Index