9

MEASUREMENT AND CURRENT STATE ASSESSMENT

The first step in the mechanics of initiating a data quality improvement program is to perform an assessment of the current state of data quality. This approach provides a means to identify and document those areas with the greatest need of improvement as well as provide a baseline against which further improvements can be measured. This process, which we call current state assessment (CSA), is complementary to the economic analysis described in Chapter 4 and uses the rules framework described in Chapters 7 and 8.

The economic model described in Chapter 4 helps us determine the financial impact of poor data quality and identifies those locations in the information processing chain where there is a need ...

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