Chapter 11. Developing A Program For Support
The iPhone, iPad and iPod Touch are very limited operating environments. Users and applications are sandboxed into restricted environments, where little damage can be done to the devices other than physically breaking them. Applications also can do little harm to the device because they are reviewed by Apple before being made available on the App Store. Therefore, the validation, configuration, and documentation of the platform, which we covered throughout the first ten chapters of this book, becomes the first step that an Information Technology department will undertake with regard to these devices.
In the first part of this chapter, we're going to turn our attention to what you need to support iOS. ...
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