Preface

Enterprise systems (ES), also known as enterprise information systems (EIS), have transformed our economy in recent years and presents itself as an engine of change for the future. In the past decade, ES has emerged as a promising tool for integrating and extending business processes across the boundaries of business functions at both intra- and interorganizational levels. This emergence of ES has fueled an information technology revolution in the global economy. The development of information technology and the technological advances in ES have provided a viable solution to the growing needs of information integration in both the manufacturing and service industries. This is evidenced by the fact that a growing number of enterprises ...

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