O'Reilly logo

Enterprise Content Management: A Business and Technical Guide by Stephen A. Cameron

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Managing cultural change

We have seen that there are some fundamentals in addressing people and culture: reward, trust through commitment and collaborative teams. There is neither a straightforward nor a quick means to changing the culture of an organisation. However this is an important part of instituting change through the content maturity model. Culture can be defined as a common belief: a set of values or attitudes. It can also be seen as a set of rituals and the means by which things get done.

To start the assessment we need to analyse the attitudes of people receiving new information:

  • Do they immediately interpret it differently to how it is intended?

  • Do they believe it?

  • Do they ask further questions?

  • Does the information seem incorrect ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required