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Enterprise Content Management: A Business and Technical Guide by Stephen A. Cameron

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Case study: finance industry

This extensive case study reflects first-hand lessons from the adoption of a very capable ECM technology regarded as one of the market leaders. Even with all this recognised leadership in technology and management, the road to delivery was not smooth.

Test non-core capability

All technology suppliers develop new bolt-on services or acquire new companies to make delivery to market an effective large suite of applications. No matter how mature applications, especially ECM applications, can be extremely wide in scope and capability. Often they are cobbled together from different vendors over an extended period as the ability of the software industry to respond to demand or innovate fluctuates.

It is important to understand ...

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