Appendix A. About the Authors

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CHRISTOPHER RILEY To say someone is predisposed to be in the field of Enterprise Content Management (ECM) is a little silly. There is no ECM gene, but there are certain characteristics that lead one to be interested in the space. You have a strong sense of order and organization. The statement “information is power” awes you, and you probably graze the boundaries of obsessive-compulsive disorder, or in my case full-on OCD.

I started my career life in content management, specifically in the area of image capture. As you will soon learn, capture sits in the early portion of the document life cycle, and at first glance ...

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