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Enterprise Applications Administration by Jeremy Faircloth

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Chapter 9

Documentation

In this chapter, we discuss one of the least-liked aspects of enterprise applications administration work, documentation. We go over why good documentation is so important and how it applies to daily life for enterprise applications administrators. There are specific techniques associated with when, what, and how to document various pieces of information that we discuss as well as some tricks to make documenting information a little easier for the enterprise applications administrator.

We also go over some of the most common types of documents that may be written or used by enterprise applications administrators. These documents include various types of technical documents, process-related documents, presentations, and ...

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