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Enterprise Applications Administration by Jeremy Faircloth

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Chapter 7

Enterprise Applications Administration Teams

This chapter moves to the management aspect of enterprise applications administration. This starts with building a team of enterprise applications administrators and ensuring that they have the knowledge and skills necessary to do their job effectively. In addition, we discuss supporting teams by training them, giving them the tools that they need to succeed, and providing them interesting and rewarding work to do while setting standards for your team and detailing out what your expectations are.

From the managerial perspective, it’s very important to understand how day-to-day operations support differs from implementation projects and the different perspective required depending on the type ...

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