Enterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data

9. Analytical Technology and the Business User

Thomas H. Davenport

It’s clear that long-term changes are taking place in the technology environment for business analytics. However, to understand the technology environment of the next five years, it’s useful to understand that during the last five—actually, the last 10 or 20—analytics have been a relatively stable technology. In this chapter I’ll briefly describe nine different attributes of the past business analytics technology environment, each of which is likely to change in the future. Later in this chapter I’ll describe how these attributes will change in the future analytical technology environment.

The past technology environment for business analytics and business intelligence was a relatively ...