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Enhancing the Modern Organization through Information Technology Professionals

Book Description

As IT professionals are depended upon to stay up-to-date on ever changing technology processes, they are essential in the functionality of an organization.Enhancing the Modern Organization through Information Technology Professionals: Research, Studies, and Techniques presents research from the perspective of the information technology professional and illustrates the profession's influence on enhancing the modern organization. This comprehensive collection will play a vital role with practitioners and academics by offering the best practices, methodologies, and research in the field of IT management. 

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Associate Editors
    2. List of Reviewers
  5. Preface
    1. ORGANIZATION
    2. SECTION 1
    3. SECTION 2
    4. SECTION 3
    5. CONCLUSION
  6. Acknowledgment
  7. Section 1: IT Professionals Human Resource Management
    1. Chapter 1: A Dynamic Approach to Introduce Competency Frameworks
      1. ABSTRACT
      2. INTRODUCTION: BACKGROUND AND INTEREST IN COMPETENCY BASED MANAGEMENT
      3. COMMON ASPECTS IN ORGANIZATIONAL COMPETENCY FRAMEWORKS
      4. COMPETENCY FRAMEWORKS DIFFERENTIAL ASPECTS
      5. A BUSINESS ALIGNMENT ORIENTED APPROACH: FROM SYSTEMS MANAGEMENT TO COMPETENCY MODEL DEFINITION
      6. AN EXAMPLE OF THE DYNAMIC COMPETENCIES ASSIGNMENT APPROACH
      7. HRMS TECHNICAL DEPLOYMENT STRATEGY: SELECTING A BUSINESS DRIVEN SCENARIO
      8. HRMS TECHNICAL DEPLOYMENT STRATEGY: SELECTING THE RIGHT APPLICATION
      9. RESULTS
      10. CONCLUSIONS
    2. Chapter 2: Project Managers’ Competence Identification
      1. ABSTRACT
      2. INTRODUCTION
      3. PROJECT MANAGEMENT
      4. COMPETENCE EVALUATION
      5. INTENTIONAL CHANGE
      6. RESEARCH PROJECT
      7. RESULTS
      8. CONCLUSION
    3. Chapter 3: The Determinants of Information Technology Wages
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL FRAMEWORK
      4. HYPOTHESES DEVELOPMENT
      5. METHODOLOGY
      6. RESULTS
      7. DISCUSSION
      8. CONCLUSIONS
      9. APPENDIX
      10. QUESTIONNAIRE
    4. Chapter 4: Facades of Attractive Employer in Indian IT Industry
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. METHODOLOGY
      5. IMPLICATIONS
      6. SUGGESTIONS FOR FUTURE RESEARCH
      7. CONCLUSION
      8. APPENDIX: Questionnaire
    5. Chapter 5: Work Practices to Curb Attrition in the Indian Hi-Tech Software Development Industry
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL BACKGROUND
      4. STRUCTURATION THEORY
      5. METHODOLOGICAL DESIGN
      6. RESEARCH SETTING
      7. DATA COLLECTION AND ANALYSIS
      8. DISCUSSION
      9. CONCLUSION
    6. Chapter 6: Using People-CMM for Diminishing Resistance to ITIL
      1. ABSTRACT
      2. INTRODUCTION
      3. HYPOTHESIS
      4. RELATED WORK
      5. CASE STUDIES
      6. DATA ANALYSIS
      7. CONCLUSION
      8. FUTURE WORK
  8. Section 2: Professionals Education and Learning
    1. Chapter 7: Learning in Networks of SMEs
      1. ABSTRACT
      2. INTRODUCTION
      3. VOLUNTARY NETWORKS OF SMES
      4. LEARNING IN FIRM NETWORKS
      5. THE ALPHA CONSORTIUM
      6. DISCUSSION
      7. CONCLUSION
    2. Chapter 8: Proposals for Postgraduate Students to Reinforce Information Security Management Inside ITIL®
      1. ABSTRACT
      2. INTRODUCTION
      3. ITIL® VERSION 2
      4. ITIL® VERSION 3
      5. SECURITY MANAGEMENT
      6. ITIL AND SECURITY MANAGEMENT
      7. THE COMPUTING ENGINEERING STUDENTS PROBLEM
      8. THE UNED SOLUTION
      9. DATA AND TESTS RESULTS
      10. CONCLUSION
    3. Chapter 9: A Multidisciplinary Problem Based Learning Experience for Telecommunications Students
      1. ABSTRACT
      2. INTRODUCTION
      3. PROBLEM BASED LEARNING
      4. METHODOLOGY
      5. RESULTS
      6. CONCLUSION
    4. Chapter 10: IT Methods and Techniques Applied to Educational Quality Enhancement
      1. ABSTRACT
      2. INTRODUCTION
      3. MEETING THE CHALLENGES OF THE BOLOGNA PROCESS
      4. DESIGNING A SUSTAINABLE QUALITY ASSURANCE SYSTEM
      5. A CASE STUDY OF AN ARMENIAN CYBERNETICS FACULTY
      6. CONCLUSION AND FURTHER WORK
    5. Chapter 11: Problem-Focused Higher Education for Shaping the Knowledge Society
      1. ABSTRACT
      2. INTRODUCTION
      3. THE CHALLENGE OF HE
      4. KNOWLEDGE WORKERS AND PROBLEM-FOCUSED HIGHER EDUCATION
      5. QUALITY FEATURES OF ICT IN PFE
      6. CONCLUSIONS AND FUTURE DIRECTIONS
    6. Chapter 12: Engaging the Students in Activity Based Learning for Future Employability
      1. ABSTRACT
      2. INTRODUCTION
      3. PROFESSIONAL ISSUES
      4. PREPARATION BY THE STUDENTS
      5. ACTIVITY BASED LEARNING IN THE TUTORIAL SESSIONS
      6. CONTENT OF THE UNIT
      7. ASSESSMENT BY PORTFOLIO
      8. ASSESSMENT BY REPORT ON THEIR POTENTIAL RESEARCH PROJECT
  9. Section 3: IT Professionals in Projects and Organizations
    1. Chapter 13: Trust as an Aspect of Organisational Culture
      1. ABSTRACT
      2. INTRODUCTION
      3. RESEARCH PROBLEM
      4. EXISTING RESEARCH
      5. REVIEW OF LITERATURE
      6. IT PROFESSIONALS IN VIRTUAL COMMUNITIES AND KNOWLEDGE SHARING
      7. LEVELS OF TRUST IN AN ORGANISATION
      8. RESEARCH MODEL
      9. IMPLICATIONS
      10. LIMITATIONS AND FUTURE WORK
    2. Chapter 14: Leading Techies
      1. ABSTRACT
      2. INTRODUCTION
      3. DISCUSSION
      4. RECOMMENDATIONS
      5. CONCLUSION
    3. Chapter 15: A Vertical Approach to Knowledge Management
      1. ABSTRACT
      2. INTRODUCTION
      3. KNOWLEDGE MANAGEMENT STRATEGIES
      4. THE CASE
      5. DESIGN
      6. EVALUATION
      7. DISCUSSION
      8. CONCLUSION
    4. Chapter 16: The I5P Visualisation Framework for Performance Estimation through the Alignment of Process Maturity and Knowledge Sharing
      1. ABSTRACT
      2. INTRODUCTION
      3. CURRENT RESEARCH AND PRACTICE
      4. MATURITY AND KNOWLEDGE SHARING
      5. THE FIVE PROCESS LEVELS AND CHARACTERISTICS OF I5P
      6. MODEL AND FRAMEWORK VALIDATION
      7. CONCLUSION AND FURTHER WORK
    5. Chapter 17: Success Factors for the Management of Global Virtual Teams for Software Development
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. DESCRIPTION OF THE CASE STUDY CONSIDERED FOR THIS WORK
      4. 3. REFERENCE MODEL TO CLASSIFY THE SUCCESS FACTORS FOR THE MANAGEMENT OF GLOBAL VIRTUAL TEAMS FOR SOFTWARE DEVELOPMENT
      5. 4. KEY SUCCESS FACTORS
      6. 5. CONCLUSION
    6. Chapter 18: Knowledge Base Development in Virtual Enterprise Network as Support for Workplace Risk Assessment
      1. ABSTRACT
      2. INTRODUCTION
      3. VIRTUAL ENTERPRISE NETWORK SOLUTION IN THE PREMINV PLATFORM
      4. KNOWLEDGE BASES AND KNOWLEDGE APPLICATIONS AT THE VIRTUAL ENTERPRISE NETWORK LEVEL
      5. A KNOWLEDGE BASE MODEL TO PROFESSIONAL RISK ASSESSMENT IN SMALL AND MEDIUM ENTERPRISES
      6. FUTURE RESEARCHES
      7. CONCLUSION
    7. Chapter 19: The Effect of Music Listening, Personality, and Prior Knowledge on Mood and Work Performance of Systems Analysts
      1. ABSTRACT
      2. INTRODUCTION
      3. RESULTS
      4. DISCUSSION
      5. LIMITATION AND CONCLUSION
    8. Chapter 20: Sustainability and Social Responsibility in Raising Awareness of Green Issues through Developing Tertiary Academic Provision
      1. ABSTRACT
      2. INTRODUCTION
      3. GREEN IT AS AN ESSENTIAL ELEMENT OF SOCIALLY RESPONSIBLE COMPUTING
      4. LEEDS METROPOLITAN UNIVERSITY
      5. GLYNDŴR UNIVERSITY
      6. SOUTHAMPTON SOLENT UNIVERSITY
      7. SUMMARY
      8. CONCLUSION
    9. Chapter 21: A Framework for the Quality Evaluation of MDWE Methodologies and Information Technology Infrastructures
      1. ABSTRACT
      2. INTRODUCTION
      3. RELATED WORK
      4. PROBLEM, MOTIVATION AND GOAL
      5. SPECIFIC TERMINOLOGY IN THE QUALITY EVALUATION FRAMEWORK FOR MDWE METHODOLOGIES
      6. THE QUEF APPROACH
      7. EXAMPLE APPLICATION: NDT METHODOLOGY EVALUATION
      8. CONCLUSION
    10. Chapter 22: Success Factors and Motivators in SPI
      1. ABSTRACT
      2. INTRODUCTION
      3. IMPLICATIONS FOR IT COMPANIES AND PROFESSIONALS
      4. CONCLUSION
  10. Compilation of References
  11. About the Contributors