This book is dedicated to the millions of public servants who, day in and day out, deliver the essential services that government provides to its citizens. It is my hope that this book will reinforce the value of effective government and also help, in a very modest way, to improve the effectiveness of the public sector.

Get Engaging Government Employees now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.