Acknowledgments

Many people helped me with the creation of this book. I would especially like to thank the team at John Wiley & Sons, Inc. Thanks to Anita Campbell for sharing her insights about small business in the Foreword, and to Eric Groves for helping to develop the concepts of Engagement Marketing.

I’d also like to thank all of the members of the Constant Contact team who helped bring this book to life, including Erica Ayotte, Melissa Ayres, Dave Charest, Liz Fischer, Katie Healey, Blaise Lucey, and Brian McDonald. A very special thank you to Dianna Huff. And a big shout-out to my husband, Dave Swindell, for his love, support, and understanding.

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