REFERENCES & RESOURCES
EXTERNAL CONSULTANT
Sue Ziegler, CPLP
Senior Training Specialist
U. S. Pharmacopeia
ARTICLES
Adams, J. S. “Injustice in Social Exchange.” Advances in Experimental Social Psychology (Vol. 2). New York: Academic Press, 1965.
Asplund, Jim, John Fleming, and James Harter. “Return on Investment in Engaging Employees.” Gallup Management Journal, 2009.
Cooper-Hakim, Amy, and C. Chockalingam Viswesvaran. “The Construct of Work Commitment: Testing an Integrative Framework.” Psychological Bulletin, vol. 131, no. 2 (2005), pp. 131–259.
Gallup Management Journal. “Gallup Study: Engaged Employees Inspire Company Innovation.” October 12, 2006.
Gallup Management Journal. “Many Employees Would Fire Their Boss.” October 11, 2007.
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