The Lady or the Tiger

In many ways it's a trap both for the software company and the software consumer. CIOs have two choices when it comes to upgrades: go along or fight. Unfortunately, both options require more planning than most CIOs do now. Even if upgrades aren't a continuous process—even though some overworked CIOs might think they are—planning for change must be.

But, as the poet said, don't stop thinking about tomorrow. Some companies put off upgrading their enterprise software because the process is a shock to their system—not just the IT system but the business system. Some postpone the process until they will lose support for an old software version if they don't upgrade. To avoid desperate upgrades, CIOs need to create a continuous ...

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