End of Software, The: Finding Security, Flexibility, and Profit in the On Demand Future

And the Hits Keep Coming

Further exacerbating the issue, the average time between upgrades has shrunk from 3 years in the early 1990s to 18–24 months, according to AMR Research. CIOs have lost the ability to keep up. “Vendors are pushing new code out as fast as they can—so rapidly that you may have updates coming at you almost monthly,” says Pat Phelan, an ERP analyst for Gartner, Inc. “The vendors don't seem sensitive enough to the fact that the average buyer can't absorb that kind of change.”