This Tape Will Self-destruct in 10 Seconds

Even if you decide that you can live with your current systems indefinitely, you might not have that option. The so-called “desupport date” is the ticking time bomb of enterprise software upgrades. Most vendors establish a date after which they will no longer support a given version of their software. Technology changes and customers—especially new ones—demand fresh functionality, and software companies can't afford to simultaneously support six different versions of their software.

CIOs might challenge desupport dates, especially the surprise desupport announcements that most major vendors have made in the past few years. CIOs believe they aren't getting enough time to perform one upgrade before a vendor ...

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