End of Software, The: Finding Security, Flexibility, and Profit in the On Demand Future

Graceful Change

Software on demand takes a different view of change management. Change is not to be avoided; change is to be embraced. We all know the typical scenario. So, it's no wonder that after implementing any version of software and surviving the fight to achieve stability the phrase most commonly heard is, “It works. Don't touch it.” Unfortunately, this has three negative implications. First, the software company is building new features and functions, but the customer can't take advantage of them. Second, the cost for management increases because, as you move to later releases to fix bugs, workaround after workaround must be found and supported. Finally comes the day of reckoning when the software is no longer supported—remember Peoplesoft ...