An Appropriate Response
Just as in scientific computing, most enterprise computers are woefully underutilized. This has often been the case because of the belief that the user must prioritize and configure a system for her individual needs. Not wanting to risk being undersized, the typical reaction was to buy more than you needed.
In traditional IT outsourcing, any changes to the environment are accompanied by a change request, reviewed by a change management committee, and typically result in an additional service fee. Computer-powered performance management takes a completely different view. Rather than trying to use Excel to predict the future, the Software on Demand model approach demands that systems be designed to accept change gracefully. ...
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