End of Software, The: Finding Security, Flexibility, and Profit in the On Demand Future

The On Demand Solution

Traditional IT outsourcing solutions have pioneered the idea that companies should focus on their core business competence and let service firms manage the IT systems. Although this is a good first step, there are many reasons the logical conclusion of this new direction is the end of traditional people-powered software management. The next generation of complex software management cannot be based on people; it must be based on processes and automation. The key availability, security, performance, problem, and change management processes must be identified, specialized, repeated, and ultimately automated. Only then can you be sure that change occurs with reliability, good performance, and security.