Choosing Wisely

Strategic software systems are a valuable asset for the corporation and must be managed as such. But how do you know whether a system is managed well? How do you know if the IT budget is money effectively spent?

Achieving effectiveness across all five key areas of IT management can be a Herculean feat. Fortunately, some of the groundwork has already been established. One of the most important tasks in this process is finding a meaningful way to assess management effectiveness. The U.S. Department of Defense (DoD) had a similar challenge in the 1980s. The DoD was increasingly both purchasing software and having software built under contract, so it had to find a way to assess the quality of the software and ensure that the software ...

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