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Encyclopedia of Human Resources Information Systems: Challenges in e-HRM

Book Description

The Encyclopedia of Human Resources Information Systems: Challenges in e-HRM rigorously analyzes key critical HR variables and defines previously undiscovered issues in the HR field. This comprehensive reference source contains approximately 150 articles from the world's leading experts on the state of HRM technology.

Table of Contents

  1. Copyright
  2. Editorial Advisory Board
  3. List of Contributors
  4. Foreword
  5. Preface
  6. Acknowledgment
  7. Acknowledgment of Reviewers
  8. About the Editors
  9. Achieving High Performance Outcomes through Trust in Virtual Teams
    1. INTRODUCTION
    2. BACKGROUND
    3. ENHANCING TRUST AT THE INTERSECTION OF TECHNOLOGY AND HRM
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
  10. An Activity Theory View of E-HR and Open Source
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  11. Addressing Global Labor Needs Using E-Training
    1. INTRODUCTION
    2. BACKGROUND
    3. MAIN FOCUS OF THE ARTICLE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  12. An Adoption and Diffusion Perspective on HRIS Usage
    1. INTRODUCTION
    2. BACKGROUND
    3. THE ADOPTION OF HRIS FOR RECRUITMENT
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  13. Adoption and Success of E-HRM in European Firms
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  14. Adoption of E-HRM in Large New Zealand Organizations
    1. INTRODUCTION
    2. BACKGROUND
    3. AN OVERVIEW OF E-HRM
    4. THEORETICAL PERSPECTIVE OF E-HRM ADOPTION
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  15. Andragogy and Pedagogy in Learning Theories
    1. INTRODUCTION
    2. BACKGROUND
    3. LEARNING THEORIES: ANDRAGOGY OR PEDAGOGY
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  16. Approaches and Concepts to Restructuring Human Resources Management Functions
    1. INTRODUCTION
    2. BACKGROUND
    3. FRAMEWORK FOR RESTRUCTURING OF HRM FUNCTIONS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. ENDNOTE
    8. KEY TERMS
  17. Assessing Information Technology Capability versus Human Resource Information System Utilization
    1. INTRODUCTION
    2. BACKGROUND
    3. FACTORS THAT DETERMINE THE UTILIZATION OF HR INFORMATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  18. Assessing the Impact of Mobile Technologies on Work-Life Balance
    1. INTRODUCTION
    2. BACKGROUND
    3. ASSESSING THE IMPACT OF TECHNOLOGY ON WORK-LIFE BALANCE
    4. MEASURING THE IMPACT OF MOBILE TECHNOLOGY
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  19. Assessing the Use of Internet in the Recruiting Process
    1. INTRODUCTION
    2. BACKGROUND
    3. THE CASE STUDY
    4. DATA ANALYSIS AND FINDINGS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  20. B2E Relationships, Intranets, and Competency Management
    1. INTRODUCTION
    2. BACKGROUND
    3. DESIGNING A COMPETENCY-BASED HUMAN RESOURCE INFORMATION SYSTEM
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  21. Basics to Develop Web Services for Human Resources
    1. INTRODUCTION
    2. BACKGROUND
    3. CONCEPTUAL DATA MODEL
    4. CONCEPTUAL META-FRAMEWORK
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  22. Benchmarking Human Resource Information Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. BENCHMARKING HRIS
    4. TOWARD A COMPREHENSIVE APPROACH TO EVALUATING HRIS
    5. HOW TO BENCHMARK HRIS IN TERMS OF FUNCTIONALITIES
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. ENDNOTE
    10. KEY TERMS
  23. The Benefits of Home-Based Working's Flexibility
    1. INTRODUCTION
    2. BACKGROUND
    3. HOME-BASED WORKING'S FLEXIBILITY AND CONCILIATION BETwEEN LABOR AND FAMILY LIFE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
      1. KEY TERMS
    7. ENDNOTES
  24. The Benefits of Using Technology in Human Resource Management
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  25. Business, Information Technology, and Human Resource Strategy Alignment
    1. INTRODUCTION
    2. BACKGROUND
    3. THE INTERDEPENDENCY OF BUSINESS STRATEGY, HUMAN RESOURCE POLICY, AND HRIS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  26. Challenges of Simulation in Management Development
    1. INTRODUCTION
    2. BACKGROUND
    3. E-HRM, MANAGEMENT DEVELOPMENT, BOUNDARIES OF SIMULATION, AND THE EXPERIENTIAL
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  27. Collaboration Intricacies of Web 2.0 for Training Human Resource Managers
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE
    4. CONCLUSION
    5. REFERENCES
    6. TERMS AND DEFINITIONS
  28. Collaborative Technologies, Applications, and Uses
    1. INTRODUCTION
    2. COLLABORATIVE TECHNOLOGIES BACKGROUND
    3. A RECENT ATTENTION TO "REAL USES"
    4. FUTURE TRENDS
    5. CONCLUSION
    6. ACKNOWLEDGMENT
    7. REFERENCES
    8. KEY TERMS
  29. Communities Of Practice
    1. INTRODUCTION
    2. BACKGROUND
    3. COMMUNITIES OF PRACTICES DIMENSIONS
    4. ANALYTICAL TIME COMPARISON
    5. COMMUNITIES OF PRACTICES DILEMMAS
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  30. Competency Management Information Systems
    1. INTRODUCTION
    2. COMPETENCY MANAGEMENT PROCESS SCOPE
    3. CM MARKET PRODUCT FAMILIES: EVOLUTION AND TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  31. Conception, Categorization, and Impact of HR-Relevant Virtual Communities
    1. INTRODUCTION
    2. BACKGROUND
    3. VIRTUAL COMMUNITY PHENOMENON IN HR
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  32. Concepts and Challenges of E-Leadership
    1. INTRODUCTION
    2. BACKGROUND
    3. E-LEADERSHIP
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  33. Concepts, Technology, and Applications in E-Mentoring
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  34. Conceptualization and Evolution of Learning Organizations
    1. INTRODUCTION
    2. CONCEPTUALIZATION OF THE LEARNING ORGANIZATION
    3. REASONS TO BUILDING LEARNING ORGANIZATION
    4. EVOLUTION OF LEARNING ORGANIZATION
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  35. Conflict Resolution in E-HRM Environments
    1. INTRODUCTION
    2. BACKGROUND
    3. WHAT IS INDUSTRIAL CONFLICT?
    4. CONFLICT RESOLUTION-MECHANISM
    5. MODELS OF CONFLICT RESOLUTION
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  36. Consequences and Strategic Implications of Networked Enterprise and Human Resources
    1. INTRODUCTION
    2. BACKGROUND
    3. THE EMERGENCE OF THE NETWORKED ENTERPRISE AND ITS EFECTS ON HUMAN RESOURCES: THE EMERGENCE OF NEW FLEXIBLE LABOUR STRUCTURES AND JOB CONTRACTS
    4. FUTURE TRENDS AND CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  37. Considering Call Center Developments in E-HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. E-HRM IN CALL CENTER MANAGEMENT
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  38. A Contingency Perspective on the Implementation of E-Performance Management
    1. INTRODUCTION
    2. BACKGROUND
    3. CHOICE OF THE E-PM IMPLEMENTATION STRATEGY
    4. FUTURE TRENDS
    5. REFERENCES
    6. KEY TERMS
  39. Contributions of Social Capital Theory to HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. DIMENSIONS AND MEASURES OF SC
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  40. A Corporate Social Capital View on E-HRM Implementation
    1. INTRODUCTION
    2. BACKGROUND
    3. CORPORATE SOCIAL CAPITAL
    4. SOCIAL CAPITAL AT THE ORGANIZATIONAL LEVEL
    5. SOCIAL CAPITAL AT THE INDIVIDUAL LEVEL
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  41. Curricula Frameworks for an E-Learning Catalog
    1. INTRODUCTION
    2. BACKGROUND
    3. CREATING CURRICULA FRAMEWORKS
    4. STRUCTURING ONLINE E-LEARNING APPLICATIONS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  42. Data Warehouse and Business Intelligence Systems in the Context of E-HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. THE ADOPTION OF DATA WAREHOUSE AND BUSINESS INTELLIGENCE SYSTEMS IN THE CONTEXT OF E-HRM
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  43. Developing an Innovative Curriculum to Prepare Networking Professionals for the Global Marketplace
    1. INTRODUCTION
    2. BACKGROUND
    3. EMBEDDING NETWORKING EXPERIENCES IN THE CURRICULUM
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  44. Developments, Controversies, and Applications of Ergonomics
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. ACKNOWLEDGMENT
    6. REFERENCES
    7. KEY TERMS
  45. The Diffusion of HRITs Across English-Speaking Countries
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  46. E-Communication in the Information Society and the Impact of New Technologies on Employee Communication
    1. INTRODUCTION
    2. BACKGROUND
    3. THE IMPACT OF NEW TECHNOLOGIES ON EMPLOYEE COMMUNICATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  47. Effective Leadership in Virtual-Like Organizational Arrangements
    1. INTRODUCTION
    2. WHY VLOAS EMERGE OUT OF EXISTING ORGANIZATIONS
    3. LEADING VLOAS
    4. THE LAMPE THEORY OF ORGANIZATIONAL LEADERSHIP
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  48. Efficiency of Electronic Recruiting Methods
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  49. E-Government and E-HRM in the Public Sector
    1. INTRODUCTION
    2. BACKGROUND
    3. DEFINITION AND SCOPE OF E-HRM
    4. E-HRM IN PRACTICE
    5. E-HRM IMPLEMENTATION CHALLENGES
    6. FUTURE TRENDS
    7. CONCLUSION
    8. ACKNOWLEDGMENT
    9. REFERENCES
    10. KEY TERMS
  50. E-HRM as a Reality in Virtual World
    1. INTRODUCTION
    2. BACKGROUND
    3. E-HRM TOOLS
    4. E-HRM AS A SYSTEM
    5. E-HRM TRANSFORMATION
    6. VIRTUAL WORLD, VIRTUAL ORGANIZATION, VIRTUAL TEAMS, VIRTUAL HR
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  51. E-HRM Challenges and Opportunities
    1. INTRODUCTION
    2. HUMAN RESOURCE INFORMATION SYSTEMS
    3. E-HR AND CURRENT CONTEXT
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  52. E-HRM in Competence Recognition and Management
    1. INTRODUCTION
    2. BACKGROUND
    3. THE TACIT SIGNAL AND E-HRM
    4. DICHOTOMY PRINCIPLES FOR THE USE OF E-HRM
    5. THE TACIT SIGNAL HRIS
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  53. An E-HRM Perspective on Motivation
    1. INTRODUCTION
    2. BACKGROUND
    3. A PROCESS-ORIENTED MOTIVATION THEORY FOR E-HRM
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  54. Electronic Employee Performance Management (EPM) Systems
    1. INTRODUCTION
    2. CHARACTERISTICS OF TECHNOLOGY-BASED EPM SYSTEMS
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  55. Electronic Monitoring in the Workplace
    1. INTRODUCTION
    2. BACKGROUND
    3. ELECTRONIC MONITORING DESIGN AND THE CONTEXTUAL FACTORS: AN INTEGRATIVE MODEL
    4. EFFECTS OF ORGANIZATIONAL CULTURE AND HR STRATEGY
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  56. Employee Incentives and Retention for an E-World
    1. INTRODUCTION
    2. BACKGROUND
    3. MOTIVATIONAL THEORIES THAT FOUND R&R PROGRAMS
    4. R&R PROGRAMS FOR E-HRM APPLICATIONS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  57. Employees and Corporate Social Performance
    1. INTRODUCTION
    2. BACKGROUND
    3. EMPLOYEES: THE KEY STAKEHOLDERS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  58. Employer Brand Image Review and Future Strategies
    1. INTRODUCTION
    2. BACKGROUND
    3. HOW TO BRAND EMPLOYERS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  59. An Employer-Employee Relationship Perspective on Rewards, Challenges, and Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. REWARDING VIA HRIS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  60. Enterprise Alignment and the Challenge for Organization Development
    1. INTRODUCTION
    2. BACKGROUND
    3. ENTERPRISE ALIGNMENT
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  61. E-Recruitment in Emerging Economies
    1. INTRODUCTION
    2. BACKGROUND
    3. E-RECRUITMENT IN INDIA
    4. E-RECRUITMENT IN MEXICO
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  62. E-Resourcing as an Effective Function of E-HRM Performance Linkage Models
    1. INTRODUCTION
    2. BACKGROUND
    3. E-TECHNIQUES FOR IMPROVING BUSINESS PERFORMANCE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  63. E-Training in Ethical Behavior
    1. INTRODUCTION
    2. BACKGROUND
    3. WHY CONTINUOUS ETHICS TRAINING IS IMPORTANT AND ETHICS TRAINING COMPONENTS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  64. Expediting Personalized Just-in-Time Training with E-Learning Management Systems
    1. INTRODUCTION
    2. DEVELOPMENT OF CORPORATE ONLINE LEARNING PLATFORMS
    3. REUSABLE LEARNING OBJECTS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  65. An Exploration of the Perceived Value of Information Technology Certification between Information Technology and Human Resources Professionals
    1. INTRODUCTION
    2. BACKGROUND
    3. PROFESSIONS, THE EXPERT, CERTIFICATION, AND AUTONOMY
    4. CONCEPTUAL MODEL OF THE PROFESSION
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  66. Exploring the Link between Flexible Work and Organizational Performance
    1. INTRODUCTION
    2. BACKGROUND
    3. FLEXIBLE WORKING PRACTICES AND PERFORMANCE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  67. Exploring the Relation between the Use of HRIS and their Implementation in Spanish Firms
    1. INTRODUCTION
    2. BACKGROUND
    3. SELECTION AND RECRUITMENT IN SPANISH FIRMS. DATA ANALYSIS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. ENDNOTE
  68. Extending Relationship Marketing to Human Resources Management Using the CaRM Approach to Personnel Recruitment
    1. INTRODUCTION
    2. BACKGROUND
    3. THE CaRM APPROACH TO RECRUITMENT
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  69. Group Support Systems as Tools for HR Decision Making
    1. INTRODUCTION
    2. BACKGROUND
    3. MAIN FOCUS
    4. GSS IN THE REAL WORLD
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  70. High Performance IT as Strategic Partner for HR Management
    1. INTRODUCTION
    2. BACKGROUND
    3. IT RESOURCE MANAGEMENT STRATEGIES
    4. SPECIFIC STRATEGIES OF APPLICATION MANAGEMENT
    5. IT RESOURCE LOCK-IN
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. ENDNOTE
  71. HR Portals as Tools for Relational Resources Management
    1. INTRODUCTION
    2. BACKGROUND
    3. FROM HUMAN RESOURCES MANAGEMENT TO RELATIONAL RESOURCES MANAGEMENT
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  72. HRIS as Drivers to Introduce Total Quality in HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. TOTAL QUALITY MANAGEMENT AND HUMAN RESOURCE MANAGEMENT: A PEOPLE-FOCUSED APPROACH
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  73. Human Capital Management for Sustainable Competitive Advantage in the New Economy
    1. INTRODUCTION
    2. BACKGROUND
    3. MANAGING HUMAN CAPITAL FOR SCA
    4. FUTURE TRENDS
    5. CONCLUSION
    6. ACKNOwLEDGMENT
    7. REFERENCES
    8. KEY TERMS
  74. The Human Resource Implications of Computers
    1. INTRODUCTION
    2. BACKGROUND
    3. THE HUMAN RESOURCE IMPLICATIONS OF COMPUTERS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  75. Human Resources as Manager of the Human Imprint
    1. INTRODUCTION
    2. BACKGROUND
    3. HR AS AN INPUT AND OUTPUT OF TECHNOLOGICAL INNOVATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  76. Human Resources in the Balanced Scorecard System
    1. INTRODUCTION
    2. BACKGROUND
    3. MAIN FOCUS OF THE CHAPTER
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  77. Human Resources Information Systems Role in Sarbanes-Oxley (SOX) Compliance
    1. INTRODUCTION
    2. BACKGROUND ON THE SARBANES-OXLEY ACT
    3. SIGNIFICANCE OF HRIS FOR SOX COMPLIANCE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  78. Human Resources Outsourcing Strategies
    1. INTRODUCTION
    2. BACKGROUND
    3. OUTSOURCING AND HR PERFORMANCE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  79. Human Resources Strategies for Fair and Legal Employee Selection
    1. INTRODUCTION
    2. BACKGROUND
    3. USING DIFFERENTIAL VALIDITY AND DIFFERENTIAL PREDICTION TO ASSESS TEST BIAS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  80. Human-Computer Interaction: A Human Resources Perspective
    1. INTRODUCTION
    2. BACKGROUND
    3. THE HCI FROM THE POINT OF vIEw OF HUMAN RESOURCES
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  81. The Importance of Task Type in Virtual Teams
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. ENDNOTE
  82. Improving Employee Selection with Online Testing
    1. INTRODUCTION
    2. BACKGROUND
    3. THE ACADEMIC AND FINANCIAL BOTTOM LINE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  83. Improving Virtual Teams through Swift Structure
    1. INTRODUCTION
    2. BACKGROUND
    3. IMPROVING VIRTUAL TEAMS THROUGH STRUCTURE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  84. Increasing Tacit Knowledge Sharing with an HRIS
    1. INTRODUCTION
    2. BACKGROUND
    3. A PROCESS FLOW FOR EMPLOYING AN HRIS TO ENHANCE TACIT KNOWLEDGE DIFFUSION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. DEDICATION
    7. REFERENCES
    8. KEY TERMS
  85. Influence of Job Relevance, Output Quality, Task Technology Fit, and Privacy Concerns on Human Resources Information Systems Usage
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. Limitations
    6. REFERENCES
    7. KEY TERMS
  86. Information Technologies as a Vital Channel for an Internal E-Communication Strategy
    1. INTRODUCTION
    2. BACKGROUND
    3. CHALLENGES OF THE IT ABOUT THE COMMUNICATION wITH THE INTERNAL CLIENTS IN A GLOBAL ECONOMY
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  87. An Integrating Architecture for Competence Management
    1. INTRODUCTION
    2. BACKGROUND
    3. THE INTEGRATING ARCHITECTURE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. ENDNOTE
  88. Intellectual Capital Models and their Role within Information Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. KNOWLEDGE AS THE MAIN INTANGIBLE ASSET
    4. THE INTELLECTUAL CAPITAL CONCEPT
    5. HUMAN CAPITAL WITHIN INTELLECTUAL CAPITAL
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. ENDNOTES
  89. Interactive, Flexible, and Adaptable Decision Support Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. DESIGN AND ANALYSIS METHODS/TECHNIQUES/ISSUES RELATED TO DSSS
    4. THREE POSSIBLE WAYS TO ENHANCE DSS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  90. Intercultural Competences as a Trust Factor in Virtual Team Work
    1. INTRODUCTION
    2. BACKGROUND
    3. INTERCULTURAL COMPETENCE AS A TRUST FACTOR IN VIRTUAL TEAMWORK
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  91. Internet Technology-Based Tools Utilization in the Workplace of Contemporary Organizations: The Implications
    1. INTRODUCTION
    2. BACKGROUND
    3. CHALLENGES CONNECTED WITH THE UTILIZATION AND MISUSE OF INTERNET TECHNOLOGY-BASED TOOLS IN A COMPANY'S INTERNAL WORK ENVIRONMENT
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  92. IT and the Social Construction of Knowledge
    1. INTRODUCTION
    2. BACKGROUND
    3. THE ROLE OF INFORMATION TECHNOLOGIES IN COMMUNITIES OF PRACTICE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  93. Kaleidoscope Careers and Evolving HRM Issues
    1. INTRODUCTION
    2. BACKGROUND
    3. AN EMERGING TREND IN THE ENACTMENT OF KALEIDOSCOPE CAREERS: ENTREPRENEURIAL CAREERS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  94. Knowledge Facilitator vs. Knowledge Dictator in Today's Organizations
    1. INTRODUCTION
    2. BACKGROUND
    3. KNOWLEDGE FACILITATOR VS. KNOWLEDGE DICTATOR IN TODAY'S ORGANIZATIONS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  95. A Knowledge Management Approach to Improving E-Business Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. E-BUSINESS COLLABORATION
    4. KNOWLEDGE MANAGEMENT
    5. TRUST AND COMMUNITY
    6. SOCIAL ACTIvITY THEORY
    7. TAXONOMIES OF COLLABORATIVE PRACTICE IN E-BUSINESS
    8. FUTURE TRENDS
    9. CONCLUSION
    10. REFERENCES
    11. KEY TERMS
  96. Knowledge Management in Organizations
    1. INTRODUCTION
    2. BACKGROUND
    3. KNOWLEDGE MANAGEMENT IN ORGANIZATIONS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  97. Knowledge Management Systems as a Framework for IT in Knowledge Management
    1. INTRODUCTION
    2. BACKGROUND
    3. A MODEL OF KNOWLEDGE MANAGEMENT SYSTEM BASED ON PROCESSES
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  98. Learning Organizations vs. Static Organizations in the Context of E-HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. LEARNING ORGANIZATIONS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  99. Making E-Training Cost Effective through Quality Assurance
    1. INTRODUCTION
    2. BACKGROUND
    3. INVESTMENT OR EXPENDITURE?
    4. WHY INVESTMENT IN TRAINING IS A MUST?
    5. MEASURING RETURN ON INVESTMENT
    6. ISO 10015: THE SOLUTION TO QUALITY IN TRAINING
    7. CONCLUSION
    8. REFERENCES
    9. KEYTERMS
  100. The Management of the Human Resources and the Quality of the Services
    1. INTRODUCTION
    2. BACKGROUND
    3. MODERN HUMAN RESOURCES MANAGEMENT AND ITS RELATIONSHIP WITH E-HRM
    4. FACTORS THAT INFLUENCE HUMAN RESOURCES MANAGEMENT AND SERVICE QUALITY
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  101. Managing the New Psychological Contract
    1. INTRODUCTION
    2. BACKGROUND
    3. PSYCHOLOGICAL CONTRACTS BREACH AND VIOLATION
    4. THE CHANGING NATURE OF THE PSYCHOLOGICAL CONTRACT AND THE NEW PSYCHOLOGICAL CONTRACT
    5. MANAGING THE NEw PSYCHOLOGICAL CONTRACT
    6. FUTURE TRENDS
    7. CONCLUSION
    8. ACKNOwLEDGMENT
    9. REFERENCES
    10. KEY TERMS
  102. Medical IT Systems and Their Effect on Human Resources
    1. INTRODUCTION
    2. BACKGROUND
    3. ROLE OF ADVANCED AND BASIC INFORMATION TECHNOLOGY APPLICATIONS AS IMPROVED HOSPITAL HEALTHCARE ENABLERS A FRAMEWORK
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  103. The New Face of Sexual Harassment
    1. INTRODUCTION
    2. BACKGROUND
    3. THE DANGEROUS ONLINE ENVIRONMENT AND THE ORGANIZATIONAL RESPONSE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  104. Occupational Culture and Socialization in IS
    1. INTRODUCTION
    2. BACKGROUND
    3. OCCUPATIONAL CULTURES IN INFORMATION SYSTEMS
    4. OCCUPATIONAL SOCIALIZATION
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  105. Online Dispute Resolution
    1. INTRODUCTION
    2. PERSPECTIVES ON ODR
    3. DEVELOPMENT OF ODR
    4. THE FOURTH PARTY
    5. ODR FOR E-HRM: ONLINE MEDIATION OF WORKPLACE DISPUTES
    6. OTHER ODR APPLICATIONS IN E-HRM
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. ENDNOTES
    11. KEY TERMS
  106. Orchestrating the Multi-Channel Character of Formal and Informal Communication in "Virtual Teams"
    1. INTRODUCTION
    2. BACKGROUND
    3. THE MULTICHANNEL CHARACTER OF FORMAL AND INFORMAL COMMUNICATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  107. Organizational Factors for Implementing E-Democracy in Organizations
    1. INTRODUCTION
    2. BACKGROUND
    3. ORGANIZATIONAL FACTORS FOR IMPLEMENTING E-DEMOCRACY IN ORGANIZATIONS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  108. Organizational Implications of Managing the HRIS Employee Experience
    1. INTRODUCTION
    2. BACKGROUND
    3. HOW TO MANAGE THE EMPLOYEE EXPERIENCE OF HRIS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  109. Organizational Justice in Virtual Team Settings
    1. INTRODUCTION
    2. BACKGROUND
    3. INTEGRATING ORGANIZATIONAL JUSTICE AND VIRTUAL TEAMS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
      1. KEY TERMS
    7. ENDNOTE
  110. The Planning Fallacy and Utilization of Human Resources Information Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. HRIS PLANNING: PHASES AND DIFFICULTIES
    4. CAUSES AND WAYS OF REDUCING THE PLANNING FALLACY
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  111. Podcasting as Mobile Learning
    1. INTRODUCTION
    2. BACKGROUND
    3. How Big is It?
    4. PROFESSIONAL LEARNING FORMATS, DELIVERY AND SCOPE
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  112. Process Standardization and Integration for Human Resource Administration
    1. INTRODUCTION
    2. BACKGROUND
    3. THE STRATEGY OF HRA STANDARDIZATION AND INTEGRATION
    4. THE BLACK BOX OF HR ADMINISTRATION
    5. COMPARISON MODELS
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  113. Processes, Prospects, and Promises of Electronic Leadership
    1. INTRODUCTION
    2. BACKGROUND
    3. ELECTRONIC LEADERSHIP AND HUMAN RESOURCE MANAGEMENT
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  114. Project Management Concepts for E-HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. PROJECT MANAGEMENT CONCEPTS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  115. Redefining the Concept of HRIS
    1. INTRODUCTION
    2. BACKGROUND
    3. MAIN FOCUS OF THE CHAPTER
    4. DEFINITION OF KEY CONCEPTS
    5. RETHINKING DEFINITIONS AND ADDING NEW ONES
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  116. Relations between Knowledge Acquisition Forms and Sources of Power in Organization
    1. INTRODUCTION
    2. NEW KNOWLEDGE ACQUISITION PRACTICES
    3. NEW READINGS OF POWER CONCEPT
    4. FUTURE TRENDS AND CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  117. A Research Classification for HR Intranets
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  118. The Right Work Ethic for Human Resource Managers
    1. INTRODUCTION
    2. BACKGROUND
    3. DEVELOPING A HEALTHY WORK ETHIC IN TODAY'S HUMAN RESOURCE MANAGEMENT (HRM)
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  119. Risks, Gaps, and Global Issues of Project Management
    1. INTRODUCTION
    2. BACKGROUND
    3. RISK ASSOCIATED WITH PROJECT MANAGEMENT
    4. CHANGE MANAGEMENT AND PROJECT SUCCESS
    5. GLOBALIZATION
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  120. The Role of HRIS in Crisis Response Planning
    1. INTRODUCTION
    2. BACKGROUND
    3. HRIS PREPAREDNESS BEFORE AND AFTER A CRISIS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  121. The Role of ICT in Support of Adaptable Work Arrangements
    1. INTRODUCTION
    2. BACKGROUND
    3. ICT TOOLS THAT SUPPORT ADAPTABLE WORK ARRANGEMENTS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  122. The Role of Lifelong Learning in the Creation of a European Knowledge-Based Society
    1. INTRODUCTION
    2. BACKGROUND
    3. CHARACTERISTICS OF LLL
    4. LLL IN THE CONTEXT OF EUROPEAN UNION POLICIES
    5. LIFELONG LEARNING IN HIGHER EDUCATION POLICY OF THE EUROPEAN UNION
    6. CONCLUSION
    7. REFERENCES
    8. ENDNOTES
  123. Shared-Time Work and E-HRM in Small and Medium Sized Enterprises
    1. INTRODUCTION
    2. BACKGROUND
    3. E-HRM in SME
    4. THE CONVERGENCE OF E-HRM AND STW IN SME
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  124. The Sign-Meaning Chain and its Implications for the Organization
    1. INTRODUCTION
    2. BACKGROUND
    3. THE CHALLENGES OF ORGANIZATIONAL SEMIOTIC
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  125. Social Capital and the Practice Lens Approach
    1. INTRODUCTION
    2. BACKGROUND
    3. SOCIAL CAPITAL AND SELF-SERVICE TECHNOLOGY
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  126. Social Cognitive Trust Model
    1. INTRODUCTION
    2. BACKGROUND
    3. SOCIAL FACTORS AND ENVIRONMENTAL FACTORS
    4. TIME AND SPACE FACTORS OF TRUST
    5. TRUST AND PARTICIPATION
    6. TRUST IN E–HRM
    7. A FRAMEWORK FOR APPRECIATING TRUST
    8. TRUST IN THE PROFESSIONS
    9. FUTURE TRENDS
    10. CONCLUSION
    11. REFERENCES
    12. KEY TERMS
  127. Standards for Skill Training and Development
    1. INTRODUCTION
    2. BACKGROUND
    3. TWO TRAINING RELATED STANDARDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  128. Supporting Work-Family Amalgamation through E-HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. SOME HIGHLIGHTS ON WORK-FAMILY AMALGAMATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  129. Technology, Functionality, and Applicability of Portals in E-HRM
    1. INTRODUCTION
    2. BACKGROUND
    3. TECHNOLOGY, FUNCTIONALITY, AND APPLICABILITY OF PORTALS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  130. Telemedicine Barriers
    1. INTRODUCTION
    2. BACKGROUND
    3. TELEMEDICINE BARRIERS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  131. Theory and Application of Leadership
    1. INTRODUCTION
    2. BACKGROUND
    3. LEADERSHIP COMPETENCIES
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  132. Tools and Techniques for Designing Effective Compensation Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. COMPENSATION TOOLS
    4. CLASSIFICATION OF BENEFITS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  133. Traditional Leadership in Light of E-HRMS
    1. INTRODUCTION
    2. BACKGROUND
    3. TRADITIONAL LEADERSHIP IN THE CONTEXT OF E-HRMS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  134. Trans-Disciplinary Collaboration and Information Systems
    1. INTRODUCTION
    2. WHEN COLLABORATION TRANSCENDS DISCIPLINES
    3. THE ROLE OF INFORMATION SYSTEMS IN COLLABORATION
    4. CONCLUSION
    5. REFERENCES
    6. ENDNOTE
  135. Transferring Knowledge in a Knowledge-Based Economy
    1. INTRODUCTION
    2. BACKGROUND
    3. EXPLICIT AND TACIT KNOWLEDGE
    4. KEY COMPONENTS OF KNOWLEDGE TRANSFER
    5. METHODS AND METHODOLOGY OF KNOWLEDGE TRANSFER
    6. FUTURE TRENDS AND CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  136. Transformative Learning
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  137. Transforming Compensation Management Practices through Web-Based Enterprise Technologies
    1. INTRODUCTION
    2. BACKGROUND
    3. COMPENSATION FUNCTIONS COMPARISON
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  138. Trust Multidimensionality
    1. INTRODUCTION
    2. BACKGROUND
    3. A TYPOLOGY BASED ON TRUST TARGETS WITHIN AN ORGANIZATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  139. Using Collaborative Technology in Group Facilitation
    1. INTRODUCTION
    2. DIMENSIONS OF SUPPORT OF COLLABORATIVE TECHNOLOGIES
    3. THE ROLE OF FACILITATION
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  140. Utility Analysis of HRM Effectiveness
    1. INTRODUCTION
    2. UTILITY ANALYSIS APPROACH IN HR
    3. UA AND MAU EVALUATION: THE USEFULNESS OF E-TRAINING
    4. DISCUSSION
    5. CONCLUSION
    6. ACKNOWLEDGMENT
    7. REFERENCES
      1. KEY TERMS
    8. ENDNOTE
  141. Index