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Encyclopedia of E – Collaboration

Book Description

E-collaboration, while having its roots in electronic technology such as telephones and other rudimentary electronic devices, has expanded dramatically with today's plethora of computer-supported cooperation and computer-mediated communication.

The Encyclopedia of E-Collaboration provides the most comprehensive compilation of information on the design and implementation of e-collaboration technologies, the behavioral impacts of e-collaboration technologies on individuals and groups, and theoretical considerations on links between the use of e-collaboration technology and behavioral patterns. This cutting-edge encyclopedia delivers indispensable content to libraries and researchers looking to develop programs of investigation into the use of electronic collaboration.

Table of Contents

  1. Copyright
  2. Editorial Advisory Board
  3. List of Contributors
  4. Foreword
  5. Preface
  6. Acknowledgment
  7. About the Editor
  8. Academic Weblogs as Tools for E–Collaboration Among Researchers
    1. INTRODUCTION
    2. BACKGROUND
    3. E-COLLABORATING THROUGH ACADEMIC WEBLOGS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  9. An Adaptive Workforce as the Foundation for E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. THE PROLIFERATING IMPACT OF E-COLLABORATION
    4. ADAPTABILITY
    5. ADAPTIVE PERFORMANCE
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  10. The Added Value of E–Procurement for Buyer–Supplier Interaction
    1. INTRODUCTION
    2. BACKGROUND
    3. THE E-PROCUREMENT MATURITY FRAMEWORK
    4. THE RESEARCH MODEL AND HYPOTHESIS
    5. DATA
    6. MEASURING E-PROCUREMENT MATURITY
    7. MEASURING BUYER-SUPPLIER INTERACTION PERFORMANCE
    8. DATA ANALYSIS AND RESULTS
    9. FUTURE TRENDS AND GENERIC ADVICE
    10. CONCLUSION
    11. REFERENCES
    12. KEY TERMS
  11. Ambassadorial Leadership and E–Collaborative Teams
    1. INTRODUCTION
    2. LEADERSHIP THEORIES
    3. VIRTUAL DISTANCE™ AND LEADERSHIP
    4. THE AMBASSADORIAL LEADERSHIP™ MODEL
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
    8. ENDNOTE
  12. An Ambient Intelligent Prototype for Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. THE AmIART PROTOTYPE
    4. THE AmIART COLLABORATIVE SCENARIO
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  13. Awareness Approaches of E–Collaboration Technology
    1. INTRODUCTION
    2. DEFINITIONS AND IMPACT ON COLLABORATIVE ACTIVITIES
    3. AWARENESS IN E-COLLABORATION APPLICATIONS
    4. SELECTION OF AWARENESS INFORMATION
    5. CONCLUSION AND FUTURE TRENDS
    6. REFERENCES
    7. KEY TERMS
  14. An Awareness Framework for Divergent Knowledge Communities
    1. INTRODUCTION
    2. BACKGROUND
    3. THE AWARENESS NET
    4. AWARENESS AND KNOWLEDGE SHARING REQUIREMENTS OF ACTORS
    5. ANALYSIS OF THE RESULTS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  15. A Basic Definition of E–Collaboration and its Underlying Concepts
    1. INTRODUCTION
    2. BACKGROUND
    3. E-COLLABORATION, CMC, AND CSCW
    4. CONCEPTS UNDERLYING E-COLLABORATION
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  16. Blogging Technology and its Support for E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. HOW BLOGS FOSTER E-COLLABORATION
    4. TYPES OF BLOG-BASED E-COLLABORATION
    5. BLOG CREATION TOOLS
    6. TOOLS COMMONLY USED WITH BLOGS
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  17. Collaboration Engineering for Designing Self–Directed Group Efforts
    1. INTRODUCTION
    2. BACKGROUND
    3. THE COLLABORATION ENGINEERING APPROACH
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  18. Collaboration Methods and Tools for Operational Risk Management
    1. INTRODUCTION
    2. BACKGROUND
    3. COLLABORATION METHODS AND TOOLS TO SUPPORT ORM
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  19. A Collaborative Editor for Medical Learning Environments
    1. INTRODUCTION
    2. RELATED WORK
    3. INTELLIGENT PROBABILISTIC MULTI-AGENT ENVIRONMENT
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  20. Collaborative Writing in E–Learning Environments
    1. INTRODUCTION
    2. EDITEX: A COLLABORATIVE WRITING TOOL
    3. EXPERIMENTAL FINDINGS WITH EDITEX
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  21. Collective Meaning in E–Collaborating Groups
    1. INTRODUCTION
    2. BACKGROUND: COLLECTIVE MEANING AS A PROBLEM OF EXPRESSION AND REFLEXIVITY
    3. COLLECTIVE MEANING: AN EVOLUTIONARY PERSPECTIVE
    4. EXPLAINING PROBLEMS OF COLLECTIVE MEANING: APPLYING THE EVOLUTIONARY PERSPECTIVE
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  22. Concurrency Control in Real–Time E–Collaboration Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. CONSISTENCY AND CONCURRENCY CONTROL
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  23. Consequences of IM on Presence Awareness and Interruptions
    1. INTRODUCTION
    2. BACKGROUND AND HYPOTHESES
    3. RESEARCH METHOD
    4. RESULTS
    5. DISCUSSION AND CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  24. Content–Based Searching in Group Communication Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. THE PROBLEM OF THE PATTERN RECOGNITION
    4. THE SOUND IDENTIFICATION IN EMESE
    5. THE METHOD OF SELECTING THE REFERENCE PATTERNS
    6. RESULTS
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  25. Context–Based Explanations for E–collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. CONTEXTUAL GRAPHS AND EXPLANATION GENERATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  26. Cultural Influences on Virtual Teamwork Collaboration
    1. INTRODUCTION
    2. CULTURAL INFLUENCES ON WORK PATTERNS
    3. ALTERNATIVE WORKPLACES AND MANAGEMENT OF VIRTUAL TEAMS
    4. CREATING AN ENVIRONMENT FOR VIRTUAL COLLABORATION
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  27. Definition, Antecedents, and Outcomes of Successful Virtual Communities
    1. INTRODUCTION
    2. BACKGROUND
    3. CURRENT ISSUES IN VIRTUAL COMMUNITIES
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  28. A Design Framework for Mobile Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. THE FRAMEWORK
    4. CASE STUDY ONE
    5. CASE STUDY TWO
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  29. Design Patterns for Facilitation in E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. DESIGN PATTERNS FOR FACILITATION
    4. METHOD: PATTERN HARVESTING AND RECOGNITION
    5. PATTERN RECOGNITION
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  30. Developing Synergies between E–Collaboration and Participant Budgeting Research
    1. INTRODUCTION
    2. BACKGROUND
    3. PARTICIPATIVE BUDGETING AND E-COLLABORATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  31. Digital Divide and E–Health Implications for E–Collaboration Research
    1. INTRODUCTION
    2. E-HEALTH AND THE DIGITAL DIVIDE
    3. IMPLICATIONS FOR USING INTERNET TELEMEDICINE TO MANAGE HEALTH CONDITIONS
    4. CONCLUSION
    5. ACKNOWLEDGMENT
    6. REFERENCES
    7. KEY TERMS
  32. E–Collaboration and the Financial Auditor
    1. INTRODUCTION
    2. BACKGROUND
    3. FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  33. E–Collaboration as a Tool in the Investigation of Occupational Fraud
    1. INTRODUCTION
    2. BACKGROUND
    3. FRAUD EXAMINATION AND E-COLLABORATION
    4. LIMITATIONS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  34. E–Collaboration Enhanced Host Security
    1. INTRODUCTION
    2. BACKGROUND
    3. THE INTRUSION DETECTION
    4. PROTECTION METHODS
    5. HOST AND NETWORK BASED DETECTION AND PROTECTION SYSTEMS
    6. A NOVEL NETWORK-BASED DETECTION SYSTEM
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  35. E–Collaboration for Internationalizing U.S. Higher Education Institutions
    1. INTRODUCTION
    2. BACKGROUND
    3. EXPLORING E-COLLABORATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. ACKNOWLEDGMENT
    7. REFERENCES
    8. KEY TERMS
  36. An E–Collaboration Overview of Behavior and its Relationship with Evolutionary Factors
    1. INTRODUCTION
    2. BACKGROUND
    3. EVOLUTIONARY PSYCHOLOGY, DARWINIAN EVOLUTION, AND E-COLLABORATION
    4. FUTURE RESEARCH
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  37. E–Collaboration Technologies Impact on Learning
    1. INTRODUCTION
    2. BACKGROUND
    3. THEORETICAL MODEL OF COLLABORATIVE E-LEARNING
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  38. E–Collaboration Through Blogging
    1. INTRODUCTION
    2. BACKGROUND
    3. E-COLLABORATION THROUGH BLOGGING
    4. BLOGGING: SOME PITFALLS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  39. E–Collaboration Using Group Decision Support Systems in Virtual Meetings
    1. INTRODUCTION
    2. GROUPWARE
    3. CONDUCTING VIRTUAL MEETINGS USING GDSS
    4. MIXED RESULTS IN THE USE OF GDSS
    5. TRENDS IN CONDUCTING VIRTUAL MEETINGS USING GDSS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  40. E–Collaboration within Blogging Communities of Practice
    1. INTRODUCTION
    2. BACKGROUND
    3. BLOGGING AND COMMUNITIES OF PRACTICE
    4. TYPES OF BLOG-BASED COMMUNITIES
    5. COMMUNITY DEVELOPMENT AND MAINTENANCE
    6. FUTURE TRENDS AND CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  41. E–Collaboration: A Dynamic Enterprise Model
    1. INTRODUCTION
    2. BACKGROUND ON COLLABORATIVE ORGANIZATIONAL THEORY
    3. THE DYNAMIC ENTERPRISE ALIGNMENT MODEL
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  42. E–Collaboration–Based Knowledge Refinement as a Key Success Factor for Knowledge Repository Systems
    1. INTRODUCTION
    2. KNOWLEDGE REFINEMENT
    3. MENTAL SCHEMAS OF INDIVIDUAL PARTICIPANTS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  43. E–Collaborative Knowledge Construction
    1. INTRODUCTION
    2. BACKGROUND
    3. ENVIRONMENTS FOR E-COLLABORATIVE KNOWLEDGE CONSTRUCTION
    4. MEDIA AFFORDANCES FOR E-COLLABORATIVE KNOWLEDGE CONSTRUCTION
    5. REFERENCES
    6. KEY TERMS
  44. Enhancing E–Collaboration Through Culturally Appropriate User Interfaces
    1. INTRODUCTION
    2. CULTURE AS CONTEXT
    3. THE WEB AS A COMMUNICATION MEDIUM
    4. TRUST AND E-COLLABORATION
    5. SATISFACTION AND E-COLLABORATION
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  45. Enhancing Electronic Learning for Generation Y Games Geeks
    1. INTRODUCTION
    2. BACKGROUND
    3. WHAT IS CREATIVITY?
    4. ENHANCING E-COLLABORATION FOR GENERATION Y GAMES GEEKS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  46. E–Scheduling
    1. INTRODUCTION
    2. BACKGROUND
    3. COLLABORATIVE PRODUCTION SCHEDULING
    4. E-SCHEDULING OF OFFICE AND SERVICE TASKS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  47. Evolving Gender Communication Issues in E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. WOMEN AND WORKPLACE E-COLLABORATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  48. Extending TAM to Measure the Adoption of E–Collaboration in Healthcare Arenas
    1. INTRODUCTION
    2. BACKGROUND
    3. TECHNOLOGY ACCEPTANCE MODEL AND EXTENDED TAM
    4. TECHNOLOGY TRANSITION MODEL
    5. IMPORTANCE OF ORGANIZATIONAL CHARACTERISTICS
    6. GUIDELINES AND PROCESS-ORIENTED ADOPTION MODEL
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  49. Facilitation of Technology–Supported Communities of Practice
    1. INTRODUCTION
    2. THE NATURE OF COMMUNITIES OF PRACTICE
    3. CoP AND GSS FACILITATION
    4. FACILITATION TASKS AND COP
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  50. Factors for Effective E–Collaboration in the Supply Chain
    1. INTRODUCTION
    2. BACKGROUND
    3. IMPLEMENTING E-COLLABORATION IN THE SUPPLY CHAIN
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  51. Faculty Perceptions of Traditional and Electronic Communications Channels
    1. INTRODUCTION
    2. BACKGROUND
    3. DATA AND METHODOLOGY
    4. RESULTS OF THE SURVEY
    5. MANAGERIAL IMPLICATIONS TO INNOVATION AND LEARNING
    6. CONCLUSION
    7. DIRECTIONS FOR FURTHER RESEARCH
    8. REFERENCES
    9. KEY TERMS
  52. Faculty Preferences for Communications Channels
    1. INTRODUCTION
    2. FACULTY-STUDENT COMMUNICATION
    3. DATA AND METHODOLOGY
    4. CONCLUSION
    5. DIRECTIONS FOR FURTHER RESEARCH
    6. REFERENCES
    7. KEY TERMS
    8. APPENDIX A
  53. Gender Differences and Cultural Orientation in E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. MAIN THRUST OF THE ARTICLE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  54. A Generic Definition of Collaborative Working Environments
    1. INTRODUCTION
    2. BACKGROUND
    3. DEFINING COLLABORATION
    4. FROM COLLABORATION TO E-COLLABORATION
    5. STAGES, ASSETS, AND FORMS OF COLLABORATION
    6. COLLABORATIVE WORKING ENVIRONMENTS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  55. Global Funding of E–Collaboration Research
    1. INTRODUCTION
    2. DIVERSE NATIONAL GOVERNMENT FUNDING AGENDAS
    3. FUNDING IN THE EU AND THE U.S.
    4. CHALLENGES AND OPPORTUNITIES
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  56. Governance Mechanisms for E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. CONCLUSION
    4. ACKNOWLEDGMENT
    5. REFERENCES
    6. KEY TERMS
  57. Governing E–Collaboration in E–Lance Networks
    1. INTRODUCTION
    2. BACKGROUND
    3. E-LANCE IN ACTION
    4. CONCLUSION
    5. NOTE
    6. REFERENCES
    7. KEY TERMS
  58. Group Size Effects in Electronic Brainstorming
    1. INTRODUCTION
    2. BACKGROUND
    3. THE ROLE OF GROUP SIZE
    4. METHOD
    5. RESULTS
    6. DISCUSSION
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  59. GSS Research for E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. DOMINANT ISSUES OF GSS/GDSS
    4. THE APPLICABILITY OF GSS/GDSS RESEARCH TO E-COLLABORATION
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  60. Human and Technology Leadership Roles in Virtual Teams
    1. INTRODUCTION
    2. BACKGROUND
    3. LEADERSHIP ROLES IN VIRTUAL TEAMS
    4. CONTINUING ISSUES
    5. RESEARCH ISSUES AND FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  61. IM Support for Informal Synchronous E–Collaboration
    1. INTRODUCTION
    2. INFORMAL E-COLLABORATION AND INSTANT MESSAGING
    3. INSTANT MESSAGING AT WORK
    4. INSTANT MESSAGING IN HIGHER EDUCATION
    5. FUTURE TRENDS AND CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  62. Impact of Collaborative Delivery of Enterprise ICT Services
    1. INTRODUCTION
    2. BACKGROUND: KEY ENTERPRISE COMPUTING TRENDS
    3. IMPACT ON END-USER ORGANIZATIONS
    4. IMPACT ON SUPPLIER ORGANIZATIONS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  63. The Impact of Personality on Virtual Team Creativity and Quality
    1. INTRODUCTION
    2. BACKGROUND
    3. METHOD
    4. ANALYSIS AND RESULTS
    5. SUMMARY OF FINDINGS
    6. FUTURE RESEARCH
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  64. Implementing Varied Discussion Forums in E–Collaborative Learning Environments
    1. INTRODUCTION
    2. BACKGROUND
    3. IMPLEMENTING VARIED ONLINE DISCUSSION FORUMS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  65. Induced Cooperation in E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. A GAME THEORETIC VIEW
    4. COMMUNICATION IN GDSS
    5. PROBLEM MODELING
    6. METHOD
    7. RESULTS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  66. Instant Messaging as an E–Collaboration Tool
    1. INTRODUCTION
    2. BACKGROUND
    3. IMMEDIATE/CONTROLLED RESPONSES FOR EMPLOYEE-EMPLOYEE COLLABORATION
    4. NEAR-VISIBLE EMPLOYEE-CUSTOMER INTERACTION
    5. SENSE OF COMMUNITY BETWEEN COLLABORATORS
    6. CONCERNS AND PITFALLS
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  67. Interaction and Context in Service–Oriented E–Collaboration Environments
    1. INTRODUCTION
    2. BACKGROUND
    3. INTERACTION PATTERNS
    4. PROXY PATTERN
    5. BROKER PATTERN
    6. MASTER/SLAVE PATTERN
    7. CONTEXT MODELING
    8. SOA ARCHITECTURE FOR COLLABORATIVE WORKSPACES
    9. FUTURE TRENDS
    10. CONCLUSION
    11. REFERENCES
    12. KEY TERMS
  68. Interaction Model in Groupware Use for Knowledge Management
    1. INTRODUCTION
    2. BACKGROUND
    3. LOTUS NOTES AS A KNOWLEDGE MANAGEMENT TOOL
    4. INTERACTION RICHNESS MODEL OF GROUPWARE
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  69. Interrelationships between Web–GIS and E–Collaboration Research
    1. INTRODUCTION
    2. THE NATURE OF SPATIAL INFORMATION
    3. A CASE STUDY OF WEB-GIS DEVELOPMENT AND USE
    4. E-COLLABORATION ASPECTS OF bITS-GIS
    5. SUMMARY
    6. ACKNOWLEDGMENT
    7. REFERENCES
    8. KEY TERMS
  70. Levels of Adoption in Organizational Implementation of E–Collaboration Technologies
    1. INTRODUCTION
    2. BACKGROUND
    3. ADOPTION LEVELS AND SCOPE IN E-COLLABORATION
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  71. A Macro–Level Approach to Understanding Use of E–Collaboration Technologies
    1. INTRODUCTION
    2. BACKGROUND
    3. THE MACRO LEVEL PERSPECTIVE
    4. POTENTIAL FOR ECT USE
    5. PRESSURES TO USE ECT
    6. PROCLIVITY TOWARDS ECT USE
    7. CONCLUSION
    8. IMPLICATIONS
    9. REFERENCES
    10. KEY TERMS
  72. Managing E–Collaboration Risks in Business Process Outsourcing
    1. INTRODUCTION
    2. BACKGROUND
    3. BPO RISKS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  73. Managing Intercultural Communication Differences in E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. CULTURAL IMPACTS ON E-COLLABORATION
    4. BUILDING INTERCULTURAL COMMUNICATION COMPETENCIES
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  74. Managing Online Discussion Forums for Collaborative Learning
    1. INTRODUCTION
    2. LITERATURE REVIEW
    3. COLLABORATIVE LEARNING
    4. MANAGEMENT AND FACILITATION
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  75. A Matrix for E–Collaboration in Rural Canadian Schools
    1. INTRODUCTION
    2. BACKGROUND
    3. A MATRIX FOR E-COLLABORATION BETWEEN SMALL RURAL SCHOOLS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  76. Multilevel Modeling Methods for E–Collaboration Data
    1. INTRODUCTION
    2. TWO-LEVEL MULTILEVEL MODEL
    3. INTRA-CLASS CORRELATION COEFFICIENT (ICC)
    4. R2 IN MULTILEVEL MODELING
    5. CENTERING INDIVIDUAL AND GROUP PREDICTORS
    6. MULTILEVEL ESTIMATION AND HYPOTHESIS TESTING
    7. MULTILEVEL SOFTWARE PACKAGES
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  77. Multilingual Collaboration in Electronic Meetings
    1. INTRODUCTION
    2. MULTILINGUAL MEETINGS
    3. GROUP SUPPORT SYSTEMS
    4. MULTILINGUAL E-COLLABORATION
    5. MACHINE TRANSLATION
    6. MGSS TRANSLATION
    7. MANAGERIAL IMPLICATIONS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  78. A New Model and Theory of Asynchronous Creativity
    1. INTRODUCTION
    2. BACKGROUND
    3. MEDIA-COGNITIVE-SOCIAL MODEL OF CREATIVITY AND ASYNCHRONOUS CREATIVITY THEORY
    4. COGNITIVE INFLUENCES ON CREATIVITY
    5. SOCIAL INFLUENCES ON CREATIVITY
    6. MEDIA INFLUENCES ON CREATIVITY
    7. CONCLUSION
    8. ACKNOWLEDGMENT
    9. REFERENCES
    10. KEY TERMS
  79. The Practice and Promise of Virtual Project Management
    1. INTRODUCTION
    2. BACKGROUND AND FRAMEWORK
    3. RESEARCH ISSUES AND FUTURE TRENDS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  80. Prerequisites for the Implementation of E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. PREREQUISITES
    4. ORGANIZATIONAL INTEGRATION
    5. FURTHER TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  81. Presence–Based Real–Time Communication
    1. INTRODUCTION
    2. BACKGROUND
    3. REAL-TIME COMMUNICATION TECHNOLOGY
    4. USAGE SCENARIO
    5. REAL-TIME COMMUNICATION PRODUCTS
    6. FUTURE TRENDS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  82. Prospects for E–Collaboration with Artificial Partners
    1. INTRODUCTION
    2. BACKGROUND
    3. INFRASTRUCTURES FOR AGENT TEAMWORK
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  83. Psychological Contracts' Influence on E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. PSYCHOLOGICAL CONTRACTS IN GROUPS
    4. PSYCHOLOGICAL CONTRACTS IN E-COLLABORATION
    5. IMPLICATIONS
    6. CALL FOR RESEARCH
    7. REFERENCES
    8. KEY TERMS
  84. Reconsidering IT Impact Assessment in E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. METHODOLOGY
    4. THE DELONE AND MCLEAN MODEL: THE LIMITATIONS
    5. E-MODEL: WHAT MAKES THIS MODEL RELEVANT?
    6. E-MODEL, E-COLLABORATION AND E-SUPPLY CHAIN MANAGEMENT
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  85. A Reflection on E–Collaboration Infrastructure for Research Communities
    1. INTRODUCTION
    2. BACKGROUND
    3. EVOLUTION OF THE INFRASTRUCTURE FOR E-COLLABORATION
    4. A CASE STUDY: THE VIRTUAL KNOWLEDGE PARK (VKP)
    5. ARCHITECTURE AND NETWORK
    6. COLLABORATION TOOLS: PHASE ONE
    7. COLLABORATION TOOLS: PHASE TWO
    8. COLLABORATION TOOLS: PHASE THREE
    9. COLLABORATION METAPHORS AND ACCESS DEVICES
    10. WHAT DO RESEARCH COMMUNITIES WANT
    11. FOLLOW-ON EXPERIMENTAL SYSTEMS
    12. CONCLUSION
    13. ACKNOWLEDGMENT
    14. REFERENCES
    15. KEY TERMS
  86. A Research Agenda for Identity Work and E–Collaboration
    1. INTRODUCTION
    2. WHAT IS IDENTITY AND WHY "IDENTITY WORK"?
    3. E-COLLABORATION AND IDENTITY WORK
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  87. The Role of E–Collaboration Systems in Knowledge Management
    1. INTRODUCTION
    2. BACKGROUND
    3. KNOWLEDGE MANAGEMENT
    4. E-COLLABORATION AND COMMUNICATION
    5. E-COLLABORATION AND COLLABORATIVE PRACTICE
    6. E-COLLABORATION AND COMMUNITY
    7. FUTURE TRENDS
    8. CONCLUSION
    9. REFERENCES
    10. KEY TERMS
  88. The Role of Individual Trust in E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. RESEARCH APPROACH
    4. DECONSTRUCTING INDIVIDUAL TRUST
    5. DISCUSSION
    6. LESSONS
    7. REFERENCES
    8. KEY TERMS
  89. The Role of Leadership in Virtual Teams
    1. INTRODUCTION
    2. BACKGROUND
    3. LEADERSHIP AND INFLUENCE IN VIRTUAL TEAMS
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  90. Scenarios for E–Collaboration are Only Part of the Story
    1. INTRODUCTION
    2. BACKGROUND
    3. CASE ONE: SETTING UP A NEW PRACTICE
    4. CASE TWO: EVALUATION IN SITU
    5. CASE THREE: BEFORE DEPLOYMENT OF A SYSTEM
    6. SUMMARY OF FINDINGS
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  91. Setting the Framework of E–Collaboration for E–Science
    1. INTRODUCTION
    2. BACKGROUND
    3. MAIN FOCUS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  92. Sharing Information Efficiently in Cooperative Multi–Robot Systems
    1. INTRODUCTION
    2. PROBABILISTIC VOLUMETRIC MAPS
    3. EFFICIENTLY SHARING INFORMATION
    4. RESULTS AND DISCUSSION
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  93. Small Business Collaboration Through Electronic Marketplaces
    1. INTRODUCTION
    2. BACKGROUND
    3. THE E-BUSINESS FRAMEWORK
    4. THE GENERIC E-CATALOGUE FRAMEWORK
    5. CONCLUSION: THE FRAMEWORK AND E-COLLABORATION
    6. ACKNOWLEDGMENT
    7. REFERENCES
    8. KEY TERMS
  94. Speech Act Theory and Communication Modeling
    1. INTRODUCTION
    2. BACKGROUND
    3. SPEECH ACT THEORY
    4. REACTIONS TO SPEECH ACT THEORY
    5. SIGNIFICANCE FOR E-COLLABORATION
    6. FUTURE RESEARCH
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  95. The Support of E–Collaboration Technologies for a Blood Bank
    1. INTRODUCTION
    2. BACKGROUND
    3. LAYOUT OF THE MODEL
    4. THE WEB-BASED BLOOD BANK
    5. RESULTS AND DISCUSSION
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  96. Supporting Collaborative Processes in Virtual Organizations
    1. INTRODUCTION
    2. BACKGROUND
    3. CLASSIFICATION OF E-COLLABORATION TECHNOLOGIES FOR PRODUCT DEVELOPMENT
    4. IMPLEMENTATION OF E-COLLABORATION TECHNOLOGIES IN A VO
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  97. Sustainability of E–Collaboration
    1. INTRODUCTION
    2. VALUE PROPOSAL AND SUSTAINABLE E-COLLABORATION
    3. SUSTAINABLE E-COLLABORATION AND GROUP DEVELOPMENT
    4. THEORIZING THE SUSTAINABILITY OF E-COLLABORATION
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  98. Task Constraints as Determinants of E–Collaboration Technology Usefulness
    1. INTRODUCTION
    2. BACKGROUND
    3. GOLDRATT'S THEORY OF CONSTRAINTS
    4. A CONSTRAINTS-BASED VIEW OF TECHNOLOGY USEFULNESS
    5. AN ILLUSTRATION: CAR RACING AND INSTANT MESSAGING
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  99. Technological Challenges in E–Collaboration and E–Business
    1. INTRODUCTION
    2. BACKGROUND
    3. INTEROPERABILITY: ISSUES AND OPTIONS
    4. PROCESS AND SYSTEM ALIGNMENT AND INTEGRATION: ISSUES AND OPTIONS
    5. FUTURE TRENDS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  100. Technological Challenges to the Research and Development of Collaborative Working Environments
    1. INTRODUCTION
    2. BACKGROUND
    3. STUDY APPROACH
    4. SCENARIOS STUDIED
    5. STUDY RESULTS: CWE TECHNOLOGICAL CHALLENGES
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  101. Telework in the Context of E–Collaboration
    1. INTRODUCTION
    2. CONCEPT OF TELEWORK
    3. TYPES OF TELEWORK
    4. CONCEPT OF E-COLLABORATION
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  102. Thematic–Based Group Communication
    1. INTRODUCTION
    2. BACKGROUND
    3. THE THEMATIC MULTICAST CONCEPT AND SHORT TUNNEL FIRST
    4. IMPLEMENTATION AND RESULTS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  103. Thinklets for E–Collaboration
    1. INTRODUCTION
    2. BACKGROUND
    3. APPLICATIONS OF THINKLETS
    4. THE STRUCTURE OF THINKLETS
    5. THINKLET EXAMPLE
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  104. The 3C Collaboration Model
    1. INTRODUCTION
    2. INSTANTIATING THE 3C MODEL
    3. COMMUNICATION
    4. COORDINATION
    5. COOPERATION
    6. DESIGN AND IMPLEMENTATION ISSUES
    7. CONCLUSION
    8. ACKNOWLEDGMENT
    9. REFERENCES
    10. KEY TERMS
  105. Towards a Collaborative Educational Game Model
    1. INTRODUCTION
    2. BACKGROUND
    3. COLLABORATIVE JETETRIS
    4. PROTOTYPE OF COLLABORATIVE JETETRIS
    5. PROPOSAL OF A COLLABORATIVE EDUCATIONAL GAME MODEL
    6. CONCLUSION AND FUTURES PERSPECTIVES
    7. ACKNOWLEDGMENT
    8. REFERENCES
    9. KEY TERMS
    10. ENDNOTE
  106. Understanding Adverse Effects of E–Commerce
    1. INTRODUCTION
    2. BACKGROUND
    3. ADVERSE ECONOMIC AND SOCIAL IMPACTS OF E-COMMERCE
    4. FUTURE TRENDS
    5. CONCLUSION
    6. ACKNOWLEDGMENT
    7. REFERENCES
    8. KEY TERMS
  107. Understanding Effective E–Collaboration Through Virtual Distance
    1. INTRODUCTION
    2. BACKGROUND
    3. FACTORS INFLUENCING DISTANCE
    4. RESEARCH RESULTS
    5. FUTURE TRENDS
    6. REFERENCES
    7. KEY TERMS
  108. Use of E–Collaboration Technologies Among Students of Management
    1. INTRODUCTION
    2. BACKGROUND
    3. RESEARCH DESIGN
    4. DATA COLLECTION AND ANALYSIS
    5. E-COLLABORATION TECHNOLOGIES USAGE
    6. DISCUSSIONS AND IMPLICATIONS
    7. CONCLUSION
    8. ACKNOWLEDGMENT
    9. REFERENCES
    10. KEY TERMS
  109. A Use–Centered Strategy for Designing E–Collaboration Systems
    1. INTRODUCTION
    2. KNOWLEDGE WEB
    3. DESIGNING E-COLLABORATION SYSTEMS: A COGNITIVE SYSTEMS ENGINEERING PERSPECTIVE
    4. CONCLUSION
    5. REFERENCES
    6. KEY TERMS
  110. Using IM to Improve E–Collaboration in Organizations
    1. INTRODUCTION
    2. BACKGROUND
    3. TECHNOLOGICAL INNOVATIVENESS
    4. FUTURE TRENDS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  111. Using the Web for Contract Negotiations
    1. INTRODUCTION
    2. BACKGROUND
    3. METHODOLOGY
    4. DISCUSSION OF RESULTS AND LIMITATIONS
    5. CRITICAL SUCCESS FACTORS
    6. CONCLUSION
    7. REFERENCES
    8. KEY TERMS
  112. Videoconferencing as an E–Collaboration Tool
    1. INTRODUCTION
    2. BACKGROUND
    3. USING VC APPROPRIATELY
    4. VC-BASED E-COLLABORATION IN BUSINESS
    5. BENEFITS AND ADVANTAGES FROM VC-BASED E-COLLABORATION
    6. RISKS AND CHALLENGES/LIMITATIONS OF VC
    7. VC MARKET LEADERS
    8. FUTURE
    9. CONCLUSION
    10. ACKNOWLEDGMENT
    11. REFERENCES
    12. KEY TERMS
  113. Virtual Teams Adapt to Simple E–Collaboration Technologies
    1. INTRODUCTION
    2. BACKGROUND
    3. RESEARCH SITE AND METHOD
    4. RESULTS
    5. CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  114. Voice–Based Group Support Systems
    1. INTRODUCTION
    2. BACKGROUND
    3. SPEECH RECOGNITION
    4. SR ACCURACY
    5. SR AND GSS
    6. DISCUSSION
    7. CONCLUSION
    8. REFERENCES
    9. KEY TERMS
  115. Wikis as Tools for Collaboration
    1. INTRODUCTION
    2. THE NATURE OF WIKIS
    3. HOW WIKIS ARE BEING USED FOR COLLABORATION
    4. ISSUES IN WIKI MANAGEMENT
    5. FUTURE TRENDS AND CONCLUSION
    6. REFERENCES
    7. KEY TERMS
  116. Workflow Systems in E–Learning Environments
    1. INTRODUCTION
    2. PLANNING ACTIVITIES IN E-LEARNING ENVIRONMENTS
    3. COPLE AND ITS COLLABORATIVE PROCESS EDITOR
    4. RESULTS
    5. CONCLUSION AND FUTURE WORKS
    6. REFERENCES
    7. KEY TERMS
  117. Index