Empowerment Takes More Than a Minute, 2nd Edition

THE EMPOWERMENT GAME PLAN

Start with—

Share Accurate Information with Everyone

• Share performance information about the company; help people understand the business.
• Build trust through sharing.
• Set up self-monitoring possibilities.
• View mistakes as learning opportunities.
• Break down hierarchical thinking; help people behave as owners.

Then	And
Create Autonomy through Boundaries	Replace Hierarchical Thinking with Self-Managed Teams
• Clarify the big and little pictures.	• Provide direction and skills training for empowered teams.
• Clarify goals and roles.	• Provide support and encouragement for change.
• Define values and rules that underlie actions.	• Use diversity as a team asset.
• Create rules and procedures that support empowerment.	• Gradually ...