REFERENCES
Albrecht, Simon, ed. (2010). Handbook of Employee Engagement. Cheltenham, England: Edward Elgar Publishing Limited.
Anderson, Donald L. (2011). Organization Development: The Process of Leading Organizational Change. Thousand Oaks, CA: Sage Publications.
Bakker, Arnold, and Michael Leiter, eds. (2010). Work Engagement: A Handbook of Essential Theory and Research. New York: Psychology Press.
Bradburn, Norman, Seymour Sudman, and Brian Wansink (2004). Asking Questions: The Definitive Guide to Questionnaire Design—For Market Research, Political Polls, and Social and Health Questionnaires. San Francisco: Jossey-Bass.
Cheung-Judge, Mee-Yan, and Linda Holbeche (2012). Organization Development: A Practitioner’s Guide for OD and HR. Philadelphia: ...
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