Foreword

While knowledge management is increasingly considered significant for business success and there is increasing use of technology in knowledge management, books written by practitioners has been an age-old effective form of knowledge management. I feel honoured to be asked to write a foreword for this new book on Employee relations management authored by two very experienced managers codifying their decades of experience.

When I was doing my Ph.D. in England on Industrial Relations, often, there was talk about approaching the subject as “employee relations” rather than “industrial relations”. Employee relations has become both a reality and a necessity in the wake of globalization, increasing competition, demographic changes, and increased ...

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