Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty

Types of Engagement Factors

Core Engagement Factors

There are two types of engagement factors that we have found to exist in the workplace. Our model is very similar to Herzberg’s two-factor model as explained in Bolman and Deal (2008).¹ The first type of engagement factor is a “core” factor. We define “core” as a primary or essential factor in engagement. These are the basic necessities that must exist for employees to be productive in the work environment such as:

• Information and training

• Tools

• Supplies

• Appropriate policies and procedures

• Capable manager

• Reasonable benefits

• Compensation

Core factors reflect the idea that my manager, team, and organization provide me what I need to be successful. No employee wants to feel ...