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CHAPTER EIGHTTHE GIFT OF EMPATHY

Years ago, Janelle was on an extended business trip that took her around the world, beginning in Hong Kong then continuing to Denmark before returning to the United States. Six hours before she was to return to the United States, she discovered her hotel room had been robbed. Cash, credit cards, passport, and all identification had been stolen. Believe it or not, this was the third robbery she had experienced on this trip—once in Hong Kong, where a pickpocket also got her cash, credit cards, passport, and airplane tickets, and twice in Denmark! In a panic, she called the U.S. Embassy very early in the morning. She was told to go to Copenhagen and talk with the embassy duty officer.

Based on how she looked ...

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