Preface

When I was first approached to put together this workshop series I said: “Sure! How hard can it be?” After all, my colleague Jeff Feldman and I had already coauthored a book on emotional intelligence that was published by ASTD Press in 2008. I had designed and delivered numerous half-day, full-day, and two-day workshops on the topic. Then I started putting pen to paper.

I realized very quickly that it is one thing to personally absorb a certain amount of knowledge in this field, interpret that knowledge, and then translate it into a series of very organic learning experiences. It is quite another thing to explain to other people how to do it in a written format that is sometimes referred to as a training manual or workshop guide.

For ...

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