ASSERTING WHAT YOU WANT
What you allow is what will continue. – Author unknown
The builder, plumber or electrician you hired hasn’t finished the work they agreed to do. You lent something to a friend and after they returned it you realise it’s damaged. You’re out for dinner but the meal is not exactly what you ordered. You’re working on a project at work which, for a number of reasons, has been delayed and your manager won’t give you more time to complete it. And to cap it all, the kids have left the living room in chaos.
Are there similar situations where you didn’t assert what you wanted and ended up angry and unhappy because of it? Do you need to learn to be assertive?
Both assertiveness and emotional intelligence involve being able to ...
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