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Emotional Intelligence Pocketbook

Book Description

A practical "how-to" guide to changing the way you think about your emotions

Bestselling personal development author Gill Hasson is back with this pocket sized guide to dealing with your emotions. Learn how to understand yourself and those around you with practical tips and tricks that will help you be more assertive, forge stronger relationships and manage anxiety.

Did you know that the way you approach your own thoughts and feelings determines your happiness and success in every area of your life? Just think about it for a second, it's not necessarily the smartest people that are the most successful or the most fulfilled in life, being clever or highly skilled isn't enough. Your ability to manage your feelings, other people and your interactions with them are what makes all the difference.

This highly practical book is full of advice, tips and techniques to help you:

  • Understand and manage your emotions
  • Become more assertive and confident
  • Develop your social skills and your interactions with others
  • Handle difficult situations, events and other people

The Emotional Intelligence Pocketbook is your practical "how-to" guide for understanding yourself and those around you.

Table of Contents

  1. INTRODUCTION
    1. HOW TO USE THIS BOOK
  2. PART 1 UNDERSTANDING EMOTIONS
    1. KNOWING WHY WE HAVE EMOTIONS
    2. UNDERSTANDING THE ASPECTS OF EMOTIONS
    3. UNDERSTANDING THE POSITIVE INTENT OF EMOTIONS
    4. UNDERSTANDING HOW EMOTIONS ARE RELATED
    5. TUNING INTO YOUR INTUITION
    6. UNDERSTANDING NON-VERBAL COMMUNICATION
    7. FINDING THE WORDS FOR EMOTIONS
    8. OWNING YOUR FEELINGS
    9. MEETING EMOTIONAL NEEDS
    10. RECOGNISING BELIEFS AND EXPECTATIONS ABOUT EMOTIONS
    11. UNDERSTANDING EMOTIONAL TRIGGERS
  3. PART 2 MANAGING EMOTIONS
    1. HAVING CONFIDENT BODY LANGUAGE
    2. DIALLING DOWN HEIGHTENED EMOTIONS
    3. MANAGING STRESS
    4. MANAGING DISAPPOINTMENT
    5. MANAGING REGRET AND REMORSE
    6. FORGIVING
    7. MANAGING JEALOUSY
    8. MANAGING ENVY
    9. MANAGING BLAME
    10. MANAGING SADNESS
    11. MANAGING EMBARRASSMENT
    12. MANAGING LONELINESS
    13. MANAGING WORRY AND ANXIETY
    14. MANAGING ANGER
    15. MANAGING GUILT
    16. MANAGING EMOTIONAL EATING AND DRINKING
    17. MANAGING CRITICISM
  4. PART 3 DEVELOPING YOUR EMOTIONAL INTELLIGENCE
    1. PRACTISING POSITIVE THINKING
    2. MANAGING CHANGE
    3. HAVING COURAGE
    4. KEEPING AN OPEN MIND: BEING CURIOUS
    5. DEVELOPING PATIENCE
    6. DEVELOPING WILLPOWER
    7. MAKING DECISIONS
    8. ACCEPTING
    9. ESTABLISHING BOUNDARIES AND LIMITS
    10. ASSERTING WHAT YOU WANT
    11. BUILDING CONFIDENCE
    12. ACTING ’AS IF’
  5. PART 4 DEVELOPING YOUR SOCIAL INTELLIGENCE
    1. LISTENING FOR FEELINGS
    2. EMPATHISING
    3. MANAGING SOMEONE’S DISAPPOINTMENT
    4. BEING KIND AND CONSIDERATE
    5. MANAGING SOMEONE ELSE’S ANGER
    6. MOTIVATING AND INSPIRING
    7. MAKING COMPROMISES
    8. DELEGATING
    9. UNDERSTANDING AND MANAGING GROUP DYNAMICS
    10. SHUTTING SOMEONE UP. NICELY.
    11. MANAGING THE SILENT TREATMENT
    12. GIVING CRITICISM
  6. ABOUT THE AUTHOR
  7. MORE QUOTES
  8. USEFUL WEBSITES
  9. EULA