5Managing Emotions by Being Assertive
Assertiveness is an inherent part of being emotionally intelligent; assertiveness is a permanent and inseparable quality of emotional intelligence.
Just as emotional intelligence is concerned with being able to identify and manage your feelings, being assertive also involves identifying and managing your feelings. In direct, honest and appropriate ways.
Imagine that your manager has criticized a specific piece of your work and has made unkind remarks about it. Not telling your manager that you are offended by her remarks because you don't want it to appear that you are over-sensitive, not only leaves you feeling upset with your manager but frustrated with yourself for not expressing your feelings. You tell ...
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