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Emotional Intelligence for Rookies by LID Editorial

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Introduction

Have you ever walked away from a situation or finished a conversation which has left you feeling frustrated, embarrassed, angry or upset, asking yourself:

“What was that all about?”

“Why did they react in that way?”

“Why on earth did I say that?”

“Why am I feeling like this?”

You may not know the reason why this interaction didn’t go well, but your feelings will have been triggered by the discord, affecting your physiology and emotional state. With your internal state in disarray, you may have found it difficult to think clearly for some time afterwards, and you may even have said or done something that you later regretted.

Emotions are powerful things! If they are not managed intelligently they can sweep you off course, ...

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