Epilogue
If you’ve gotten this far, you’ve learned the importance of applying emotional intelligence to become better PMs. The previous 10 chapters have provided the theoretical underpinnings, as well as specific and practical steps you can take to improve your emotional intelligence. We shared a variety of tools, techniques, and mini-exercises that you can use to improve your emotional intelligence and your project success.
We can always improve in the area of people skills. And, the great news is, no matter what our current level of EQ is, we all have the ability to improve our level of emotional intelligence. After ten years of studying the topic and working with a coach, I still find myself learning and growing in this area. I occasionally ...
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