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Emotional Design: Why We Love (or Hate) Everyday Things by Donald Norman

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CHAPTER SEVEN
The Future of Robots
SCIENCE FICTION CAN BE a useful source of ideas and information, for it is, in essence, detailed scenario development. Writers who have used robots in their stories have had to imagine in considerable detail just how they would function within everyday work and activities. Isaac Asimov was one of the earliest thinkers to explore the implications of robots as autonomous, intelligent creatures, equal (or superior) in intelligence and abilities to their human masters. Asimov wrote a sequence of novels analyzing the difficulties that would arise if autonomous robots populated the earth. He realized that a robot might inadvertently harm itself or others, both through its actions or, at times, through its lack of ...

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