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Emerging Mobile and Web 2.0 Technologies for Connected E-Government

Book Description

E-Government describes the utilization of technologies to improve the lives of citizens and business organizations while facilitating the operation of the government. With the rise of new technologies, governments need to consider implementing Web 2.0 and mobile technologies as a way to offer relevant e-services to citizens so that they may fully participate in governmental affairs. Emerging Mobile and Web 2.0 Technologies for Connected E-Government highlights the latest technologies and how they can be implemented by the government and effectively used by citizens. This book aims to be an inclusive reference source for researchers, practitioners, students, and managers interested in the application of recent technological innovations to develop a more effective e-government system.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Dedication
  6. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
  7. Preface
    1. OVERVIEW
    2. BOOK OBJECTIVE
    3. TARGET AUDIENCE
    4. BOOK ORGANISATION
    5. CHAPTER DESCRIPTIONS
  8. Acknowledgment
  9. Section 1: Service Orientation and Virtualisation Technologies for Connected Government
    1. Chapter 1: Service-Oriented Architecture for Developing Web-Based Applications for Connected Government
      1. ABSTRACT
      2. INTRODUCTION
      3. SERVICE ORIENTED ARCHITECTURE (SOA)
      4. SOA FOR E-GOVERNANCE
      5. A FRAMEWORK FOR C-GOVERNMENT IMPLEMENTATION
      6. SOA APPROACH FOR C-GOVERNMENT APPLICATIONS
      7. A SERVICE COMPONENT MODEL FOR C-GOVERNMENT APPLICATIONS
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
    2. Chapter 2: Enhancing Data Management in E-Government Using Data Categorization and Visualization Techniques
      1. ABSTRACT
      2. INTRODUCTION
      3. DOCUMENT CLASSIFICATION
      4. DATA VISUALIZATION
      5. DISCUSSION
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
    3. Chapter 3: Connected Services Delivery Framework
      1. ABSTRACT
      2. INTRODUCTION
      3. CONNECTED SERVICE DELIVERY - DEFINITION
      4. CONNECTED SERVICE DEDLIVERY - KEY DRIVERS
      5. CONNECTED SERVICE DELIVERY - CHALLENGES
      6. SOA, WEB SERVICES AND ESB AS INTEGRATION FRAMEWORK
      7. INTEGRATION FRAMEWORK FOR INTEROPERTABILITY OF CONNECTED SERVICE DELIVERY (IFICSD)
      8. OVERVIEW OF THE CASE STUDY
      9. PROPOSED E-GOVERNMENT INTEROPERTABILITY FRAMEWORK
      10. CONCLUSION
      11. REFERENCES
      12. ADDITIONAL READING
      13. KEY TERMS AND DEFINITIONS
  10. Section 2: Web 2.0 Technologies and E-Participation for Next Generation E-Government
    1. Chapter 4: Web 2.0, ICT Infrastructure, and Training Provision for E-Government Readiness in Nigeria
      1. ABSTRACT
      2. INTRODUCTION
      3. THE CONCEPT OF E-READINESS
      4. E-READINESS, WEB 2.0 AND MOBILE/WIRELESS TECHNOLOGIES
      5. E-READINESS IN NIGERIA
      6. FACILITATING THE E-READY PROCESS
      7. EXAMPLES OF WAYS NIGERIA CAN BENEFIT FROM THE E-READY FEAT
      8. USING SOCIAL MEDIA, WEB 2.0 AND MOBILE/WIRELESS TECHNOLOGIES TO ENHANCE E-GOVERNANCE IN NIGERIA
      9. FUTURE CONCERNS OF E-GOVERNANCE
      10. CONCLUSION
      11. REFERENCES
      12. ADDITIONAL READING
      13. KEY TERMS AND DEFINITIONS
    2. Chapter 5: A Base of Knowledge, Mobile, and Web 2.0 Technologies for Connected E-Government
      1. ABSTRACT
      2. INTRODUCTION
      3. RESEARCH METHODOLOGY
      4. DISCUSSION AND ANALYSIS
      5. E-GOVERNMENT KEYWORDS, THEMES AND ISSUES
      6. MOBILE AND WEB 2.0 TECHNOLOGIES
      7. CONCLUSION
      8. FUTURE RESEARCH
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
    3. Chapter 6: Next Generation E-Government
      1. ABSTRACT
      2. INTRODUCTION
      3. FROM E-GOVERNMENT TO GOVERNMENT 2.0
      4. A CITIZEN-CENTRIC GOVERNMENT 2.0 PROGRAMME
      5. TOWER HAMLETS (UK) CASE STUDY
      6. BENEFITS FOR THE COMBINED GOVERNMENT 2.0 AGENDA
      7. CONCLUSION AND FUTURE WORK
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND Definitions
  11. Section 3: Mobile Technologies for Smarter and Sustainable Mobile Government
    1. Chapter 7: Mobile and Cloud Technologies for Smarter Governance
      1. ABSTRACT
      2. INTRODUCTION
      3. ENABLING GOOD GOVERNANCE THROUGH THE USE OF ICT
      4. EXPLAINING MOBILE GOVERNANCE
      5. M-GOVERNANCE AND E-GOVERNANCE
      6. MOBILE/WIRELESS APPLICATIONS IN THE GOVERNMENT SECTOR
      7. EMERGENCE AND EVOLUTION OF CLOUD TECHNOLOGIES
      8. BIG DATA ANALYTICS - MAKING GOVERNMENT FASTER AND SMARTER
      9. TRENDS AND DRIVERS FOR GOVERNMENT CLOUDS
      10. GOVERNANCE CHALLENGES & HOW CLOUD COUNTERS THEM
      11. THE VISION FOR GOVERNMENT CLOUDS
      12. BENEFITS OF GOVERNMENT CLOUDS
      13. IBM CLOUD OFFERINGS FOR GOVERNMENT CLOUDS
      14. GOVERNMENT CLOUDS - USE CASES
      15. GOVERNMENT CLOUDS - CASE STUDIES
      16. CONCLUSION
      17. REFERENCES
      18. ADDITIONAL READING
      19. KEY TERMS AND DEFINITIONS
    2. Chapter 8: Scalability and Sustainability of M-Government Projects Implementation in Developing Countries
      1. ABSTRACT
      2. INTRODUCTION
      3. E-GOVERNMENT: A DEVELOPING COUNTRIES PERSPECTIVE
      4. E-GOVERNMENT TO M-GOVERNMENT: A DEVELOPING COUNTRIES PERSPECTIVE
      5. E-GOVERNMENT MATURITY MODELS
      6. SCALABILITY AND SUSTAINABILITY: AN M-GOVERNMENT PERSPECTIVE
      7. CHALLENGES FOR M-GOVERNMENT SCALABILITY AND SUSTAINABILITY
      8. M-GOVERNMENT PROJECTS’ SCALABILITY AND SUSTAINABILITY IN DEVELOPING COUNTRIES
      9. ENVISAGING SCALABILITY AND SUSTAINABILITY
      10. FRAMEWORK FOR ADDRESSING THE CHALLENGES OF SCALABILITY AND SUSTAINABILITY
      11. CONCLUSION
      12. REFERENCES
      13. KEY TERMS AND DEFINITIONS
    3. Chapter 9: The Case of the Mexican Mobile Government Measurement and Examples
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. RESEARCH DESIGN AND METHOD
      5. MAIN FINDINGS: MEXICAN GOVERNMENT MOBILE APPS
      6. SOME CASE STUDIES OF MEXICAN MOBILE APPS
      7. FUTURE RESEARCH
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
  12. Section 4: Social Computing and Data Modelling for Connected Services for Inclusive Government
    1. Chapter 10: Social Computing and Cooperation Services for Connected Government and Cross-Boundary Services Delivery
      1. ABSTRACT
      2. INTRODUCTION
      3. INTEROPERABILITY AS THE PLATFORM FOR CONNECTED GOVERNMENT
      4. BEYOND INTEROPERABILITY
      5. THE WEB AS A COOPERATION PLATFORM
      6. SOCIAL COMPUTING AND COOPERATION SERVICES FOR SUPPORTING INTER-ORGANIZATIONAL WORKFLOWS
      7. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
    2. Chapter 11: Emerging and Traditional ICT as Critical Success Factors for Local Governments
      1. ABSTRACT
      2. INTRODUCTION
      3. STATE OF THE ART
      4. PAST AND PRESENT: AN EMPIRICAL ANALYSIS
      5. CONCLUSION AND PRACTICAL IMPLICATIONS
      6. RESEARCH LIMITATIONS AND FUTURE DIRECTIONS
      7. REFERENCES
      8. ADDITIONAL READING
      9. Key Terms AND Definitions
    3. Chapter 12: Data Modelling of a Multifaceted Electronic Card-Based Secure E-Governance System
      1. ABSTRACT
      2. INTRODUCTION
      3. NECESSITY OF E-GOVERNANCE
      4. SECURITY PARAMETERS OF E-GOVERNANCE
      5. PROPOSED E-GOVERNANCE MODEL
      6. FUTURE SCOPE
      7. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
  13. Compilation of References
  14. About the Contributors