Episode 2. Give It 20%
You ever use a hair dryer to dry yourself? Of course you do, because it’s amazing. Why don’t we do that more often? It feels so good!
Anyway, it’s true that routine work represents a large part of what we do on a daily basis, and most of it is going to remain the same whether you’re shouting at people or calling for an all-staff meeting or relaying orders via carrier monkey or whatever. The most effective leaders are ones who can identify which activities or behaviors have the potential for improvement before deciding how to go about improving them. If you begin your leadership by trying to change the way that everybody does everything, you’ll end up disrupting some excellent existing practices, and you’ll probably make ...
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