You are previewing Emerging Issues and Prospects in African E-Government.
O'Reilly logo
Emerging Issues and Prospects in African E-Government

Book Description

Efforts have been made toward the application of electronic government in the developing world, yet questions of how to best implement governance systems and address concerns from officials and citizens alike remain to be answered. Emerging Issues and Prospects in African E-Government explores relevant practices, trends, and potential challenges facing fledgling governments in the digital era. This book focuses on the establishment and maintenance of e-government in various African countries, providing critical insights for government bodies, policymakers, administrators, and public sector researchers working in local, state, and national governments around the world.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
  5. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  6. Preface
  7. Section 1: Chapters on General and on Africa
    1. Chapter 1: E-Government Development in Africa
      1. ABSTRACT
      2. INTRODUCTION
      3. RESULTS
      4. CONCLUSION
      5. ACKNOWLEDGMENT
      6. REFERENCES
      7. ADDITIONAL READING
      8. KEY TERMS AND DEFINITIONS
    2. Chapter 2: E-Government for Health Facilities in Africa
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. ISSUES
      5. CHALLENGES
      6. OPPORTUNITIES
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
    3. Chapter 3: E-Voting
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THE INTERNATIONAL ADOPTION PATTERNS OF E-VOTING
      5. INDIA
      6. THE CHALLENGES INDIA FACED AND HOW EVMS MITIGATES THESE
      7. CRITICAL SUCCESS FACTORS AND INDIAN ELECTIONS
      8. CURRENT INDIAN EFFORTS
      9. WHAT ARE THE ADVANTAGES IN USING EVMS?
      10. PHILIPPINES
      11. PHILIPPINES CHALLENGES: AND HOW PCOS MITIGATES THEM
      12. CRITICAL SUCCESS FACTORS AND FILIPINO ELECTIONS
      13. WHAT ARE THE ADVANTAGES IN USING PCOS?
      14. SUMMARY
      15. LESSONS FOR AFRICA
      16. SUMMARY
      17. CONCLUSION
      18. REFERENCES
      19. KEY TERMS AND DEFINITIONS
      20. APPENDIX
    4. Chapter 4: E-Government in Public Administration in Africa
      1. ABSTRACT
      2. INTRODUCTION
      3. TECHNOLOGICAL CHANGE: THE SYSTEMIC CONTEXT OF E-GOVERNMENT
      4. THE NEW TECHNO-ECONOMIC REGIME AND E-GOVERNMENT IN AFRICA
      5. E-GOVERNMENT IN AFRICA
      6. TECHNOLOGY-INDUCED GOVERNANCE AND PUBLIC ADMINISTRATION IN SUB-SAHARAN AFRICA
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
  8. Section 2: Chapters on Eastern Africa
    1. Chapter 5: E-Government for Rural Development in Tanzania
      1. ABSTRACT
      2. THEORETICAL BACKGROUND
      3. METHODOLOGY
      4. REVIEW ON RURAL DEVELOPMENT INDICATED BY GOOD GOVERNANCE AND POVERTY ALLEVIATION
      5. CONCLUSION AND RECOMMENDATIONS
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    2. Chapter 6: E-Government in East Africa
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. THEORETICAL UNDERPINNING
      5. ANALOGUE-KENYA: 1920-MID-1980S
      6. FROM SIRIKALI TO SERIKALI: DEMYSTIFYING THE GOVERNMENT THROUGH E-GOVERNANCE 1990S TO 2004
      7. E-GOVERNMENT: POLICY ENVIRONMENT, STRATEGIES, AND STRUCTURES, 2004-2013
      8. CRITICAL SUCCESS AREAS IN E-GOVERNANCE
      9. A SHIFT IN PARADIGM PAPER BALLOT TO E-VOTING, 2007-2013
      10. KEY CHALLENGES IMPINGING UPON E-SERVICE DELIVERY
      11. PROSPECTS FOR E-GOVERNANCE
      12. WAY FORWARD AND RECOMMENDATIONS
      13. FUTURE RESEARCH DIRECTIONS
      14. CONCLUSION
      15. REFERENCES
      16. KEY TERMS AND DEFINITIONS
    3. Chapter 7: M-Powering
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. BENEFITS AND OUTCOMES OF M-GOVERNMENT
      5. MPESA: A PLATFORM FOR INNOVATION
      6. GOING TOWARDS A CASHLESS ECONOMY WITH MPESA
      7. MAXIMIZING PARTICIPATION: DESIGNING MPESA FOR THE POOR
      8. MPESA AS A MODEL FOR E-GOVERNANCE IN KENYA
      9. TRANSPARENCY AND FIGHTING CORRUPTION USING MPESA
      10. DISCUSSIONS AND RECOMMENDATIONS
      11. FUTURE RESEARCH DIRECTIONS
      12. REFERENCES
      13. KEY TERMS AND DEFINITIONS
    4. Chapter 8: Delivering Equitable and Quality Education to Remote Kenya Using ICT
      1. ABSTRACT
      2. INTRODUCTION
      3. HOW ICT TOOLS HAVE ENSURED ACCESS TO EDUCATION
      4. CHALLENGES IN DELIVERING EQUITABLE EDUCATION
      5. DELIVERING EQUITABLE AND QUALITY EDUCATION TO RURAL AND REMOTE AREA
      6. GENDER ISSUES IN EDUCATION: CASE OF KENYA
      7. DELIVERING EQUITABLE AND QUALITY EDUCATION USING ICT
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION AND WAY FORWARD
      10. REFERENCES
      11. KEY TERMS AND DEFINITIONS
    5. Chapter 9: An Empirical Application of the DeLone and McLean Model to Examine Factors for E-Government Adoption in the Selected Districts of Tanzania
      1. ABSTRACT
      2. INTRODUCTION
      3. THEORETICAL FRAMEWORK, LITERATURE REVIEW, AND HYPOTHESES
      4. METHODOLOGY
      5. DISCUSSION
      6. CONCLUSION AND RECOMMENDATIONS
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
    6. Chapter 10: The Issues and Prospects for E-Governance in Eastern Africa
      1. ABSTRACT
      2. INTRODUCTION
      3. METHODOLOGY
      4. E-GOVERNANCE TECHNOLOGY ISSUES, PROSPECTS, AND OPTIONS
      5. DEVELOPMENTS IN E-GOVERNANCE
      6. RESULTS AND DISCUSSION
      7. E-GOVERNANCE EDUCATION PROSPECTS IN EASTERN AFRICA
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    7. Chapter 11: Steering E-Government Projects from Failure to Success
      1. ABSTRACT
      2. INTRODUCTION
      3. E-GOVERNMENT CASE STUDY
      4. METHOD
      5. DESIGN-REALITY GAP ANALYSIS
      6. DISCUSSION AND RECOMMENDATIONS
      7. CONCLUSION
      8. ACKNOWLEDGMENT
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
  9. Section 3: Chapter on Western Africa
    1. Chapter 12: Electronic Government and Rural Development in Anglophone West Africa
      1. ABSTRACT
      2. INTRODUCTION
      3. E-GOVERNMENT AND RURAL DEVELOPMENT IN MEANINGFUL CONTEXT
      4. THE NATURE AND CHARACTER OF RURAL AREAS IN ANGLOPHONE WEST AFRICA
      5. ISSUES AND CHALLENGES OF E-GOVERNMENT IN ANGLOPHONE WEST AFRICA
      6. AN ASSESSMENTS OF E-GOVERNMENT AND RURAL DEVELOPMENT IN ANGLOPHONE WEST AFRICA
      7. SOLUTIONS AND RECOMMENDATIONS
      8. FUTURE RESEARCH DIRECTIONS
      9. CONCLUSION
      10. REFERENCES
      11. KEY TERMS AND DEFINITIONS
  10. Section 4: Chapters on Southern Africa
    1. Chapter 13: The Level of E-Government Implementation
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND TO THE STUDY
      4. THEORETICAL BACKGROUND TO THE STUDY
      5. RESEARCH METHODOLOGY
      6. RESULTS FOR DATA ANALYSIS
      7. DISCUSSION OF RESULTS
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    2. Chapter 14: E-Government in Namibia
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. LITERATURE REVIEW
      4. 3. FINDINGS AND DISCUSSION
      5. 4. E-GOVERNMENT IMPLEMENTATION
      6. 5. SUMMARY AND RECOMMENDATIONS
      7. 6. CONCLUSION
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
    3. Chapter 15: E-Government Considerations
      1. ABSTRACT
      2. INTRODUCTION
      3. CONTEXTUAL BACKGROUND
      4. CUSTOMER ORIENTATION
      5. PRODUCTIVE E-GOVERNMENT APPLICATIONS
      6. THE LANGUAGE OF E-GOVERNMENT
      7. A BRIEF HISTORY OF TECHNOLOGY IN GOVERNMENT
      8. AN ANALYSIS OF SOME E-GOVERNMENT APPLICATIONS
      9. PROBLEMS AFFECTING E-GOVERNMENT APPLICATIONS
      10. GOVERNMENTS OPERATING ENVIRONMENT
      11. SOUTH AFRICAN ISSUES
      12. SELF ASSESSMENT OF E-GOVERNMENT ACTIVITIES IN SOUTH AFRICA
      13. E-GOVERNMENT THE SILVER BULLET
      14. SUMMARY
      15. REFERENCES
      16. KEY TERMS AND DEFINITIONS
      17. ENDNOTES
      18. APPENDIX
    4. Chapter 16: E-Governance and Natural Hazards in Mozambique
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. METHODOLOGY AND DATA
      4. 3. REGARDING E-GOVERNANCE IN MOZAMBIQUE
      5. 4. THE NEXUS OF CITIES, CLIMATE CHANGE, AND VULNERABILITY
      6. 5. BACKCASTING TOWARD BETTER E-GOVERNANCE
      7. 6. FINDINGS AND CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    5. Chapter 17: E-Government Implementation for Internal Efficiency
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CONTROL AND SURVEILLANCE THROUGH E-GOVERNMENT IMPLEMENTATION FOR INTERNAL EFFICIENCY AT THE CITY OF CAPE TOWN
      5. WORKER EXPERIENCES OF THE E-GOVERNMENT ELECTRONIC PANOPTICON
      6. FUTURE RESEARCH DIRECTIONS
      7. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
  11. Section 5: Chapter on Central Africa
    1. Chapter 18: E-Government in Central Africa
      1. ABSTRACT
      2. INTRODUCTION
      3. E-GOVERNMENT IN CENTRAL AFRICAN COUNTRIES
      4. ISSUES AND CHALLENGES TO E-GOVERNMENT IN CENTRAL AFRICA
      5. CONCLUSION
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
      8. ENDNOTES
  12. Compilation of References
  13. About the Contributors