ACKNOWLEDGMENTS

Thanks to my wife Anne for her spirit and support, and to our children Luke and Jessica, for filling our home with love and laughter. I am eternally grateful to my parents, Jan and Rich, and sister Sharon for the blessings that come from growing up in a healthy, happy family.

I’d like to thank the following business leaders for sharing their wisdom and insights with me during our work together:

Chris Anderson, Chris Bevel, Craig Besler, Elaine Bittner, Jim Blount, Sam Brandes, Frank Brletich, Kevin Buckle, Vince Caldwell, Tony Casciano, Jerry Casey, Dawn Ciambriello, Kevin Combs, Peter Cooke, Cyndi Davis, Andrew de Guttadauro, Heather DeMyers, Steve Denault, Heidi Devine, Brenda Devlin, Domenick DiCindio, Bryan Distefano, Don Doddridge, Michelle Dolieslager, Bryan Downey, Lisa Dreher, Darrell Fick, Jim Floyd, Tom Fordonski, Valerie Gerbino, Kevin Goodwin, Dean Gregory, Jeff Haas, David Hammond, Robert Hanf, Paul Hardy, Melissa Hauser, LynAnn Henderson, Dale Hicks, Matt Hodson, Todd Hunt, Troy Iaconis, Jim Immormino, Jim Johnson, Dana Jones, Mary Jones, Ranndy Kellogg, Carolyn Kircher, Letty Klutz, Oliver Konarkowski, Rick Kosturko, Kevin Kutler, Steve Lamb, Kirk Leeds, Cathy Leggette, Dan Linden, Richard Locke, Cheryl Lubbert, Rick Marcotte, Keith Martino, Bill McDonough, Mike McMasters, Michael Mehler, Brian Meinken, Pete Menary, Greg Moisan, Bill Mosteller, Kevin Mullins, Taylor Neely, Tim O’Connor, Cinda Orr, Greg Palko, Bob Palumbo, Joe Palumbo, Karen Parkyn-Michael, ...

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