CHAPTER 8INCREASING YOUR IMPACTHow to Become More Influential

If you are reading this book, then presumably your goal is to become more influential. Specifically, you may want to be more persuasive with your boss, more effective managing your direct reports (without resorting to authority), or more influential with your peers or your customers. Or you might work for a nonprofit and want to be better at persuading donors to give money; or perhaps you are being assigned to an overseas branch of your company and want to learn how to influence effectively in that culture; or maybe all you want is to get a child to do what you ask. In any case, this chapter is for you. What’s come before this chapter has been foundational. Now I want to summarize ...

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