Providing feedback

You can also set up group management features to provide more detailed feedback to other healthcare providers at the organizational, provider, and clinical conditions level. Using your EHR to provide group care feedback to your staff as well as specialists and providers outside the office or clinical setting helps facilitate the availability, timeliness, and accuracy of messages among these groups.

The goal here, for both you and colleagues outside the office, is to interact with each other, open your communications (which you should be doing anyway thanks to the EHR), and work together to provide solutions for the groups you manage. This helps you coordinate any care services that you offer as the result of a referral or diagnostic need, and establish clear roles and responsibilities for employee teams in your office and colleagues with whom you work outside the office. By sharing feedback and coordinating your efforts, you can do a more efficient job of anticipating patient needs and providing long-term care management solutions.

Managing Patients’ Chronic Diseases

Managing groups of patients is certainly beneficial to your practice and your patients because it helps you and your practice’s employees envision what the care model can look like for an entire patient population. But eventually you will want to drill down your care management efforts to the individual patient. Not that you aren’t doing that already — we certainly hope you’re making each individual ...

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