Migration and implementation services
Now is also the time to ask any final questions and set expectations about how best to handle migration of data from paper records to the EHR system and confirm what implementation services will be included in your contract. Ask your rep:
What kind of support will you offer while we preload data from paper records into the EHR?
Do you offer data conversion services if we don’t want to do the preloading?
How long will preloading of key patient information take?
Will you or our practice take the lead for the implementation?
How much time will we need to devote to implementation?
Do you offer alternative implementation schedules so we don’t disrupt patient flow?
Can you run parallel systems during the go-live phase in case we experience glitches with the new EHR?
What kind of implementation and training materials do you provide?
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